Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

InterContinental Hangzhou

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Hotel Reviews for InterContinental Hangzhou
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.6

based on 1426 reviews
89%
Recommend This Property

Ratings Breakdown

1426reviews

  • 5 Stars
    1022
  • 4 Stars
    276
  • 3 Stars
    81
  • 2 Stars
    27
  • 1 Stars
    20

Lisa、Delia的服务很贴心

By

29 July 2017

club

这次入住酒店,Lisa和Delia的服务让人感到很贴心,酒店的房间也很大,很舒适,外面的景观也很好,很好的一次入住体验。

Read More
Read Less

维护

By

28 July 2017

club

房间和以往入住的房型不一样 家具有破损 枕头不是很舒服 睡久了后半夜都会醒来 原因是枕头会塌 一边高一边低 就钱江新城这洲际 我次次都这样 这问题

Read More
Read Less

房间景观不错

By

28 July 2017

酒店大气,服务不错,房间的设施也比较不错,反正对这一个晚上总体上还是比较满意的,下次有机会还是会入住的。

Read More
Read Less

房间很好 服务一流

By

27 July 2017

platinumelite

房间大,设施全,干净整洁。服务周到。整体造型很酷,升级了房间,住的很舒服。房间有水果,大唐人不多。交通便利,去机场很方便。下次还会去。

Read More
Read Less

地理位置优越,客房视野好

By

27 July 2017

club

1、用餐环境舒适,菜品丰富
2、房间宽敞,视野好
3、工作人员态度好
4、床垫舒适;
5、地理位置好,出行,购物方便;
6、会议厅高端、大气、上档次;

Read More
Read Less

客房服务

By

26 July 2017

客房服务的清扫保洁人员没有微笑服务,面无表情,行李服务没有主动性,希望以后可以在贵酒店的培训体系完善下,更好的做好本职工作

Read More
Read Less

体验结果,不错的地方

By

26 July 2017

club

总体很好。但有一个缺点,房间与周边没有使用适当臼香氛,使得有点异味特别是卫生间。是为了控制成本么?另外有些地方有点破损,也是易处理的但没有处理。例b如消防龙头的外门。

Read More
Read Less

床铺舒适,服务一流。

By

26 July 2017

床非常舒服,被子也干净舒适,晚上睡眠质量很好。入住过程中服务态度很友好。
酒店位置非常便利,可以看到钱塘江,周边生活设施齐全,离景区不远,出行很方便。

Read More
Read Less

地理位置优越!房间视野好!

By

26 July 2017

platinumelite

地理位置优越!房间视野好!如果是来旅行的话去附近的杭州城市阳台、砂之船都非常便捷
房间床品干净整洁,打扫卫生的阿姨热情有礼貌而且工作认真负责!

Read More
Read Less

床铺舒适,服务一流

By

25 July 2017

club

床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。床铺舒适,服务一流。推荐。

Read More
Read Less

偏商务,不太适合亲子

By

24 July 2017

酒店对会员还是比较重视的,该有的权益比较有保证。早餐比较丰盛,会员还有寿司赠送。房间也还不错,行政房正对钱塘江,夜景不错。但是酒店没有儿童乐园,游泳池很小,亲子设施不够齐全。另外,床围似乎只在昆明洲际有提供过,其他洲际还停留在婴儿床这个阶段,有些遗憾。

Read More
Read Less

关怀服务

By

24 July 2017

对于关怀方面,洲际还是比较不错,在入住前的了解准备非常的到位,基本可以满足客人的需求,在其他方面,最终还是要把好的服务延续落实,做好用户体验。

Read More
Read Less