 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Comfortable bed and great service
ByDonn
17 November 2020
As soon as I arrived, didn’t know where to park. So the tenant directed me towards the garage. It was a quick meet and greet with how the process of the eating schedule and so so . So the experience was pretty good.
Great service and beautiful atmosphere
ByLmon13
16 November 2020
I booked a room last minute for my birthday and I love this hotel. I will be coming back more often.
It was ok
ByGigglez909
16 November 2020
This was my first time missing details during my booking, so I must have been tired. The little details of the room were nice but not really worth the rate. The towels and the shower were not the cleanest but everything else was fine. But this seems to be a trend with hotels since COVID, which seems odd considering. The bed was a little harder than I expected as well. And I completely missed the parking options but I was more concerned about having a dog friendly property.
The sweet chili wings we ordered as a late night snack were completely on point though! Definitely not my worst experience but for the price I cannot say it's the best either. I think some of the reviews and the star rating had my expectations higher than they should've been.
Impeccable hotel
ByHoosier
16 November 2020
Best hotel I have ever stayed in!!! Impeccable service, exceptionally clean hotel and rooms, restaurants had delicious fresh foods. There is always room for improvement when I leave a hotel but I can not come up with any area at InterContinental where improvement is needed.
Excellent hotel. highly recommend it.
BySam Bet
15 November 2020
I will tell in simple words, This is an excellent hotel to stay. Very neatly maintained in every aspect of it. Very close to lot of good places.
Dropped the ball .
ByRonnie
15 November 2020
Shower seal on door was missing and leaked real bad on floor and slipped getting out. Valeted my car overnight. No valet service to pull car up. I was late for my surgery that morning. Should be refunded cost of valet.
Amazing hotel
ByMike
14 November 2020
I’ll never stay anywhere else, no matter where I visit.
Great view. Nice room
ByJosh22
13 November 2020
COVID has ruined so much more than daily housekeeping service, so I hate to complain, but I miss fresh sheets and towels. The room is very nice. Bathroom is well appointed but could be larger. Shower is above average, for sure but not luxurious.
Amazing staff and experience
ByTosha88
12 November 2020
At check-in, Tuan was amazing. He was extremely friendly and helpful. When I mentioned we were in town for our anniversary, he had a surprise sent to our room unexpectedly! He was absolutely wonderful. The entire staff is very friendly, helpful, and knowledgeable. I will definitely be staying again.
Intercontinental Houston
ByBeanno28
12 November 2020
I was allowed to check a few hours early.
Building and parking lot was very clean
Staff was nice from front desk to room service
Definitely a must stay place
IHG
ByKaseem
11 November 2020
One of my best hotel stays! Can’t wait to visit Houston and return to hotel!
Pleased!!!
ByCobi
07 November 2020
This was by far the best place I have stayed in. Staff was super friendly. That is a plus because due to COVID-19 not a lot of people want to speak to you. I enjoyed the night there and I told staff members, I most definitely would be back.