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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.5

    based on 1653 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    1653reviews

    • 5 Stars
      1067
    • 4 Stars
      394
    • 3 Stars
      107
    • 2 Stars
      47
    • 1 Stars
      38

    great service

    By

    22 April 2017

    club

    We enjoyed our stay stay bridge suites in NYC. The front desk staff was very friendly. Check in was a breeze had no complaints. When we got to our suite it smell so clean everything was in order the view was beautiful. Breakfast and social hour was excellent. Overall we had a wonderful time looking forward to staying here on our next visit Nyc.

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    Short but Sweet

    By

    22 April 2017

    club

    Overall, I couldn't have been happier with our stay! I am a Type A personality and The Staff at The Staybridge more than exceeded my expectations. Not only were they very helpful and professional, I also found them to be down-to-earth and genuinely personable. For me, the people are what dictates the experience. I have always heard that New Yorkers were unfriendly and harsh...the Staff at The Staybridge in Times Square completely dispelled that notion. This Montana native from Bozeman, Montana was one Happy Camper while in NYC!!!
    Thank you Staybridge Times Square for making my short stay in NYC a very memorable one indeed!

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    Friendly Staff

    By

    21 April 2017

    platinumelite

    Great size for a New York hotel and a willing to always help staff

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    Loud and unhelpful staff

    By

    20 April 2017

    club

    Elevator was very loud (two of three sleepless nights), very long waits for the elevator also (yes, they were all operating). Staff was not helpful or showed concern for two sleepless nights. Manager was nice and helped on third night, but was very difficult to get a hold of (I had to go down and demand in person at front desk on third night).

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    Excellent hotel

    By

    20 April 2017

    Ideally located in Time Square, very nice hotel comfortable with all personnal taking care.
    To be recommended

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    Wide kitchen and wide room

    By

    14 April 2017

    platinumelite

    Big Refrigerator, tableware washing machine is very good to use.

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    Nice staff and clean room

    By

    13 April 2017

    The hotel was really nice and I enjoyed my stay. It was clean and tidy, not a lot of noise from outside and the curtains really kept the room dark in the morning.

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    Best place to stay

    By

    12 April 2017

    This is the only hotel I use when I travel to NYC. Wonderful staff, breakfast, social hour! Clean and comfortable. Near everything you want to see.

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    lit inconfortable

    By

    11 April 2017

    club

    Accueil correct. Bonne emplacement. Lit et sommeil inconfortable

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    times square

    By

    11 April 2017

    Loved the location and the friendly helpful staff. Would gladly stay on our next trip to New York

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    Excellent Staff

    By

    10 April 2017

    platinumelite

    All of the staff were extremely friendly and helpful - in particular, Jamie, the bellman, was very attentive to all of our requests, including baggage handling, airport transportation, and tips for sites around the city - all with an excellent attitude, and friendly demeanor. Very well done!

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    Great location

    By

    10 April 2017

    Great location, clean and pleasant hotel with helpful staff

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