Rated 4.4 out of 5 by 115
Rated 5.0 out of 5.0 by dfamily22 Great Hotel!
I usually stay at Crowne Plaza hotels all over the world and I have to say that this is one of the best! What really made my stay stay special was the staff. From changing room arrangements to keep my family and friends together on the same floor, to tips on Portland to the free shuttle I would highly recommend this property for a stay in Portland! Oh yeah great pool for the kids!
December 4, 2013
Rated 5.0 out of 5.0 by Honeymoon2013 Amazing Hotel
I really enjoyed my stay at Crowne Plaza, the view was amazing.! It was such a perfect stay that I am sure my husband and I will go back soon! We slept like at home or even better! I would recommend this place to everyone !
November 28, 2013
Rated 5.0 out of 5.0 by CarenA What a pretty hotel for a great price!
I have never stayed outside of downtown Portland before but stayed here because I was attending a concert at the MODA Center which was a 5 minute walk from this hotel. The room was really beautiful with a lovely bathroom and vanity. There was a microwave, a mini frig and a really nice Keurig coffee/tea maker. The room was larger and nicer by far than similarly priced hotels downtown. It was more of a 4 star than a 3. I would definitely stay here again even if not going to a concert.
November 27, 2013
Rated 4.0 out of 5.0 by AnnieGirl33 The room was awesome, the staff was not.
We checked in with an exceptionally rude woman, who told us we were interrupting her. She was trash talking about guests, and quickly resumed this as we were walking away. She didn't tell us where our room was, where to park...etc. She was terrible. Or did player in our room didn't work. What else, oh, our coffee machine was inoperable. Yes, I'd stay here again, because it had a great location. But the staff was terrible.
November 21, 2013
Rated 5.0 out of 5.0 by Marietta A Perfect Stay!
From the minute I called to make a change in my reservation until the minute we checked out, the entire experience was perfect. I spent a birthday weekend in Portland and the hotel was a great home base. As soon as we checked in, my husband asked the restaurant if we could take a couple of glasses of wine to our room, and they were very accommodating. The room was comfortable, well-equipped and spacious, and the view from the 9th floor was awesome. Loved the Keurig, bathrobes and black-out drapes. Bathroom amenities and the aromatherapy sleep kit were amazing. And we loved coming back to the pool and hot tub after a long day of walking. The weekend was flawless, and we will definitely be back. And thank you, Shae!
November 20, 2013
Rated 5.0 out of 5.0 by OlympiaMary Exceptional as Always
I have to admit I was concerned when I read some of the recent less than wonderful reviews. I've stayed here many times over the past few years and appreciate the exceptional service and great location. The first time I stayed the staff pointed out local destinations I should check out and showed me how to get to the Bart station that is just 3-4 blocks away. I'm handicapped so it was important that it was an easy walk. I was able to get around Portland quite well utilizing public transportation. I would recommend the Portland Public Transportation System to all visitors. Between the trains, streetcars and buses you can get around quite easily.
The hotel rooms here are clean and comfortable. The beds are wonderful and I've never been bothered by maids early in the morning or by hearing other guests in the hallway.
However, it's the staff that make this hotel so wonderful. From check in, to the doorman, to the service in the lounge/restaurant - I appreciate the friendly professional service they consistently provide.
I suspect that the multitude of negative reviews are due to people being more motivated to leave a review when they are dissatisfied with the service they receive. Those of us who regularly receive the normal exceptional service aren't nearly as motivated to leave a review. I felt it necessary to remedy that and I recommend other fans of the Crown Plaza to do the same.
November 18, 2013
Rated 4.0 out of 5.0 by justwantedaroom Room worked for our meeting desipte arrival experience
Needed space for 9 people for an hour meeting. The attitude I received prior to arrival was they didn't want to bother with a small group of that size. So - I booked the presidential suite instead so they didn't have to deal with us. It worked fine and the rest of the staff at the Crowne was very pleasant.
Sorry to bother banquets with such a small request and we'll remember that in the future if any of our 14,000 employees world wide need a place to meet in Portland.
November 18, 2013
Rated 5.0 out of 5.0 by Chanbear We love Portland and Crown Plaza
I found this hotel to be quite exquisite. They offer complimentary bicycle and DVD rentals and a shuttle that will take you anywhere local (but I suggest taking the public transportation and explore this amazing city). The location is a little far from downtown but walking distant to the Moda Center and the Max Light Rail, and Streetcar ($5 all day pass. woohoo). Our room had a microwave, refrigerator and Keurig machine! Comfy beds and FREE WIFI. We didn't stay in the rooms much, since we didn't come to vacation in the HOTEL but if you dO plan on staying in, they have a wonderful indoor pool and gym! We tried the restaurant downstairs but I didn't find it worth yelping about. Last but not least TAMMY at the front desk was super sweet and accommodating! Will definitely recommend this place!
November 17, 2013