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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 884 reviews
89%
Recommend This Property

Ratings Breakdown

884reviews

  • 5 Stars
    578
  • 4 Stars
    179
  • 3 Stars
    60
  • 2 Stars
    40
  • 1 Stars
    27

Attentive and helpful staff; great shuttle service

By

July 22, 2017

platinumelite

I went to Portland to attend a wedding. Being a loyal customer of IHG I selected the Crowne Plaza based on my past positive experiences of this brand. Except for one factor the hotel met my high expectations. The windows are not very sound proof. Although I had received an upgraded room on the 9th floor I could hear the roar of early morning traffic. The hotel clearly needs to replace their windows with soundproof ones.
The hotel does provide a great shuttle service. And it is not just to and from the airport, but to the city as well. This is a great plus.

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Nice hotel

By

July 20, 2017

club

We had a great experience here. We only stayed 1 night, but have stayed previously as well - we come to Portland nearly every year when we ride the STP bike ride. If we ride again, we will likely stay here. Clean rooms, friendly staff, and the restaurant has been great for breakfast (we have not tried it for other meals (yet)).

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Comfortable bed and great service

By

July 20, 2017

club

Nice hotel close to Portland Convention Center, comfortable bed and easy self parking.

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Excellent experience

By

July 19, 2017

club

I had a nice stay at the CP Portland. Most of the staff was attentive and ready to help.

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Comfortable bed, great view and great guest service

By

July 18, 2017

club

Was a good check in they got me to a nice room with a great view really quick and had no problem letting me check out an hour later

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High price and limited Internet service

By

July 17, 2017

club

While the room was comfortable enough, I don't think it warranted the price. Also, the internet service was intermittent at best and the noise from the freeway traffic was loud at night.

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Fine and met expectatikns

By

July 17, 2017

club

Not a very walkable area. Expected more of a hotel noted for being 'downtown'

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EXCELLENT STAFF

By

July 17, 2017

platinumelite

I was extremely impressed how the staff appeared to go out of their way to meet m y every request.
I would highly recommend this hotel

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More than you expect!

By

July 15, 2017

The staff is great- super friendly. The rooms are well appointed and have everything you need. We had a view of Mt Hood from our room and we're able to see fireworks from our bed! The pool is awesome with the saltwater! My favorite hidden gem here is the outside courtyard. It rarely seems used - perfect for reading a book on a couch in the sunshine or in the fall by the outdoor fireplace!

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Comfortable bed, quiet, clean and excellent customer service!

By

July 15, 2017

club

Dated room and badly needs update but exceeded my expectations. Thank you for a great stay!

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Consistently Solid

By

July 13, 2017

club

This is my go to hotel when visiting family open Portland over the years and it has always been clean and comfortable.

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shuttle

By

July 13, 2017

I think the shuttle service should be part of the cost of the room...extra is a bit much staff was awesome and very helpful and waiters in restaurant were great

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