Good location , Nice staff .
Nothing extra ordinary .
Overall is good .[Less]
A superb palace with central location and great staff
Club Phoenician suite is around 85sqm large
Classic elegant interior design .
Bedroom with very comfortable bed.
Living room with seating area and desk.
Large bathroom with bathtub and separate[More] walk-in shower. L'Occitane amenities
Flat screen television set with large selection of international channels
Kettle and Nespresso machine.
Superb fruits and pastries plates renewed every day.
Partial view over the sea.
The club lounge is superb
Excellent breakfast and evening option
Guests staying at club room can also have breakfast at the main restaurant (absolutely superb experience)
- Very attentive and smiling staff
- I was welcomed and pampered all my stay long by the very professional Front Office Manager
- Elegant décor and atmosphere
- A true palace experience
- Very pleasant indoor and outdoor pool (with spa)
- Great breakfast (quality of the food and the service), which was offered
- Very pleasant club lounge
- Superb weather
- Beirut is a great city, very impressive for the kindness of the people, the number of trendy places
- Bikes can be rented at Beirut by bike (5 minutes walk from the hotel: nice bikes, but horrible service)
- Free shuttle to the airport and souk area
I was very sad to leave the great city of Beirut and the beautiful palace. I was even more sad by the bad news of bomb attacks the day after I left the city.[Less]
Great Service in great location
Came here for business and stayed for the weekend for leisure. Very safe and secure hotel. The staff are always eager to help and will go above and beyond for the guests. definitely recommend this to[More] others and will stay in the future[Less]
I really enjoy my 1st wedding anniversary my wife and I really enjoyed our stay specially that we find everything we need in the hotel Sauna Swimming pool either we enjoyed playing Ping Pong and[More] Bowling
the best Hotel Ever , Thank you for making our evening memorable.[Less]
The best thing about spending your vacation at a 5 stars hotel is the professionalism of the staff and the treatment you get..
Obviously the staff are very well trained, specially Sami Bteich who was[More] very welcoming and friendly.
During check in we faced a problem, and almost feared that our vacation will come to an end. That is when, Sami handled the situation in a very professional way and upgraded our room to a suite with great view.
My husband and I really appreciated the kind gesture.
It turned out to be an amazing vacation with great memories.
People like Sami make you want to come back to the hotel again and again.[Less]
great service and wide variety of food at the buffet
By Sawsan B
First of all, the staff at the reception were very welcoming especially Rita. She was so helpful. She even upgraded our room because we were not comfortable with it. The buffet was great with wide[More] variety of food, delicious plates, and excellent service. the kids had a great time enjoying all facilities at the hotel.[Less]