Rated 1.0 out of 5.0 by Sandspitjohn Noisy and Overpriced
I stay at Holiday Inn's, particularly Holiday Inn Express facilities, all the time. But I would never stay at the Holiday Inn Redding again. I was violently awoken--and I am a heavy sleeper--by two women fighting, cursing, and yelling at the top of their lungs, at 3:00 AM. Nothing was done by the staff, despite several phone calls. I never really fell back to sleep. The whole reason I pay the extra for Holiday Inn is to avoid this kind of stuff that is more common at budget motels.
The pillows were the size of chicklets, which was really strange and uncomfortable for a man of my size. The internet service was spotty and very slow.
I would never stay at this hotel again.
June 7, 2013
Rated 5.0 out of 5.0 by lgolden Redding Holiday Inn
I really appreciated the service at your Hotel. I received first class service from your staff and they also went out of their way to accommodate us. Thank you and we will be staying there again ;)
May 27, 2013
Rated 5.0 out of 5.0 by MW10 Very clean room and great staff
Enjoyed our stay in Redding!!!!!
I do not have any cons - it is all pros
May 24, 2013
Rated 4.0 out of 5.0 by Shootest Nice place friendly people
I enjoyed the stay. Only negative, and I found the same thing at all the Holiday Inns. Very noisey at not very adjustabe room Air Conditioning.
May 13, 2013
Rated 5.0 out of 5.0 by LadyDi27 Most Comfortable Bed Award
As a Priority Club member I try to stay at Holiday Inn 's or Holiday Inn Express if I can. I have stayed at this Holiday Inn in Redding whenever I need to go to Redding for business, usually 2-4 x a year. I was impressed with this last visit because when I checked in the staff remembered me by name even though I hadn't been there for almost a year. They are always helpful and curteous and get the check-in process done quickly. The rooms are always clean and comfortable and the beds are consistantly the most comfortable. Not too hard or soft but just right! I love having two sinks in the room and love the refridgerator and microwave. The lighting is perfect for putting on make-up and doing hair. I read some reviews of complaints about the highway noise. I haven't experienced that. I always ask for a room on the ground floor near the fitness center. Never a problem. I highly recommend this Holiday Inn.
April 22, 2013
Rated 4.0 out of 5.0 by bluethuder1990 Annual Customer - Review
I am an annual stayer up there at the Holiday Inn in Redding. We have always had great service from the moment we arrive to the moment we take off. The employees are always sporting a smile whenever we see them, and it helps make the stay more enjoyable. This time around we enjoyed the pool and bar, and had a chance to wander across the street and eat at the steakhouse - it was fantastic. As a family of four with 2 boys (14 and 10) a nice 4 hour drive can be a lot to take in one shot, so it is nice to come see a friendly face.
My only complaint this time was a situation that happened before our stay. We had planned on coming up on Friday and staying through Sunday, but our plans were changed for us. I had to work on Saturday morning, so we wouldn't be able to get up there until Saturday afternoon. I called 2 weeks ahead of time when I found out, and the customer service agent was still going to charge me for 2 nights. I had to remind him that 1) I stay there every time I come up there to visit family and 2) although I see the reasoning in the policy, I think a little bit of logic would suffice. It took him seeing my frustration with the situation to override and make sure it was taken care of. From that standpoint - he took a complaint and made it into a positive situation.
You guys always do a great job, we now stay at the Holiday Inn where ever we travel to - both work and pleasure!
April 5, 2013
Rated 1.0 out of 5.0 by travellersbj Disappointed
Possibly the worst Holiday Inn we have ever stayed in for the price. The room was old looking & located facing the I5 freeway which was noisy. We did complain but were told we could move to 2nd floor but no elevators in the building & after a long day of driving did not appeal to us. Hotel is definitely not a 4 star. There was no breakfast or discount coupons included in the rate which was disappointing.
March 27, 2013
Rated 2.0 out of 5.0 by sammijo Room locations limited due to no elevator access near some of the rooms.
I've had a recent hip replacement and my husband is having a knee replacement soon. Because we reserved three rooms, staff situated our rooms on a side of the hotel without elevator service because they "thought" we would all like to be near each other. This was done without asking us if any of the occupants had physical limitations. This way very inconvenient, not to mention, somewhat hazardous negotiating the stairs. We will not be back.
March 7, 2013