Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience
4.5
93%
Recommend This Property
Receipt of room charge
By無い無いものはないです。
February 21, 2020
Hotel did not issue the receipt of room charge. Can you send me by email attachment?
Pleasant Hotel in Downtown Auckland
ByChrisM
February 21, 2020
Well located hotel. There is a lot of construction going on around the hotel. The bay is within an easy walk as well as the main shopping area. The concierge was very helpful in storing our bags for a later airline departure.
ロケーションはとても良い
Byngpa2
February 19, 2020
市内にあり、利便性は高い。部屋の広さも十分であるが、利用した部屋の特性か隣の部屋のテレビの音が夜中に小さく聞こえる。このクラスのホテルではあり得ないこと。一晩我慢し、次の日にフロントに言うもなぜ夜中に言わなかったかと責められ、交渉の末に変えてもらった部屋はコネクティングルームで前日より狭い部屋だった。
こちらの過失は全くないのに謝罪などはなく、もっと狭いところに変えられるのは、いくら満室とはいえ納得できるものではない。
Excellent location
ByRandy
February 19, 2020
Great hotel location near many good restaurants as well as other activities such as Sky Tower. Hotel restaurant had excellent buffet although we did not take advantage of it.
Nice hotel but unhelpful reception staff
Bytraveller123
February 18, 2020
Reception staff made my late night check in harder than it needed to be and were rather unhelpful.
The hotel would not refund my bond onto my debit card, which many other hotels have been able to do.
No valet parking service was available to use. The carpark was adequate but spaces were very small.
The room was nice and the gym was decent as well.
位置优越，早餐不错
ByGentlecat
February 12, 2020
地理位置没的说，从机场打uber不到50，标准化服务。房间陈设有些老了，但是满足需求。
Stay in Auckland - before cruise
BySandy
February 12, 2020
Our stay in Auckland was highlighted by our night at Crowne Plaza. It is close to everything and we enjoyed walking around before our quiet nights sleep.
Very nice, good location
ByAli_H
February 11, 2020
This is a good Crowne Plaza. The location is very handy for lots of Auckland CBD locations. Rooms are spacious, with nice linen, comfortable bed and nicely appointed decor. The food and beverage service in the Club Lounge is very nice. I wouldn’t hesitate to stay here again, thank you.
the noise for two nights
ByKAI080051
February 11, 2020
Why the noise of the first night and second night can't be solve?The bar has already been closed at 0 o'clock,what about the noise till 2 o'clock?
親切なスタッフ
Bysappemoppe
February 05, 2020
コンシェルジュの方がとても親切な方で、出発の際、ペットボトルのお水を用意してくださいました。また、精算書の不明な点をわかりやすく説明したくださり、とても助かりました。数日後、国内旅行から戻り、再度チェックインした際は、私たちの事を覚えていてくださり、おかえりなさいと声をかけてくださいました。ホテルでのサービスが想像以上に良かったので、私たちの旅行は最高なものになりました。
Great location
ByLincolnshireLass
February 05, 2020
The hotel is situated in the CBD but it is very close to Sky City and a mere 10 minutes from the waterfront. The rooms are a little dated buy having said that I could plug in my UK appliances which was a good benefit for me. Room service was efficient but be aware the portions are large! Mini bar items are expensive and you have to pay for water. Bed and linens were excellent - you will get a good night’s sleep here, there was no real traffic or “nightlife” noise but we were on the 24 floor.
Average hotel
ByDenise
February 05, 2020
Needs to be updated. Service good but it looks tired and well worn