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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1216 reviews
93%
Recommend This Property

Ratings Breakdown

1216reviews

  • 5 Stars
    773
  • 4 Stars
    316
  • 3 Stars
    72
  • 2 Stars
    28
  • 1 Stars
    27

Comfortable bed and room

By

May 27, 2017

club

As per previously answered questions! We enjoyed our stay, as we needed to rest! Helpful staff! Need to include internet access free for guests!

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Great hotel for business and leisure

By

May 26, 2017

platinumelite

Located well with lots of food and drinks places within walking distance. Easy place to stay for business too with efficient check in and out. Great breakfast with a variety of things to eat.

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Nice stay -hotel a little tired but would come back

By

May 26, 2017

club

Great location to convention centre. Quiet, nice beds for a good sleep
House keeping staff polite
Good breakfast with Propper coffee without charging extra

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Lovely hotel

By

May 25, 2017

club

Great hotel. I do recommend it if you think it will suit your needs. It was conveniently located in walking distance of where we needed to be. The parking was reasonable.

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Perfect hotel.

By

May 24, 2017

club

Right from when we arrived everything was perfect. Customer service, food, the room and the bed was so comfortable, tidy and clean.

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Little Details

By

May 23, 2017

platinumelite

I love all the little amenities in the bathroom, comfortable bed, free wifi

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Service

By

May 20, 2017

platinumelite

The service is always 100% at the Crowne Plaza. The staff make you feel at home from the moment you arrive and did I mention the beds ? Sooo comfy

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Family Connection

By

May 19, 2017

platinumelite

We chose to stay at Crowne Plaza Auckland as our choice of CBD hotels. We have stayed in this hotel for close to twenty years and with the consistent high standard of the staff, will continue to choose this hotel as our preferred hotel whenever visiting family.
We found the club lounge a great place to re-connect with family members - the view, the coffee and the home baked biscuits - and we struck a glorious sunny weekend 'to boot!'
Thank you to management and staff for a most pleasant experience. We look forward to our next stay with you!

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top notch service

By

May 18, 2017

Everything was perfect i can no faults with staff or services totally excellent

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Comfortable room and great service.

By

May 17, 2017

club

Great staff! I appreciate that as a club member we can have late check out and that additional time is charged reasonably.

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頑張って欲しい!

By

May 17, 2017

club

IHG会員なので、クラウンプラザホテルを利用しておりますが、日本のIHGグループのホテルのおもてなしは素晴しいと思いますが、ここ20年程オークランド市内のホテルに宿泊しておりますが、以前より改善されて来ておりますが、コンシェルジェ(ドアマン含む)が今ひとつです!応援しているので、もっとプロ意識を持って頑張って欲しいです!

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Friendly concierge

By

May 12, 2017

The staff are courteous, helpful and patient. They provided street maps and excellent guidance on what to see. Helped with affordable transport.

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