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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.6

based on 536 reviews
90%
Recommend This Property

Ratings Breakdown

536reviews

  • 5 Stars
    372
  • 4 Stars
    117
  • 3 Stars
    32
  • 2 Stars
    8
  • 1 Stars
    7

整体环境服务硬件都不错

By

June 26, 2017

club

酒店环境很好 软件硬件都不错 服务热情周到 餐饮可以提神更好 由于地理位置影响 可以设置更好的宾客接送服务 楼道隔音效果可以提升的更好

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硬件棒,服务专业

By

June 26, 2017

club

这里环境很幽静,在山上。客房和餐厅硬件都为住客考虑,很人性化,服务也专业。特别表扬一下早餐,不仅品种繁多,中餐和西餐品种齐全,连当地小吃重庆小面都比较地道。希望能增加一些小面品种,如牛肉和豌杂。

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环境优美,早餐丰富

By

June 26, 2017

club

旁边就是高尔夫球场,环境优美,入住了一间可以看到高尔夫场的房间,房内设施标准五星配备,早餐很丰富,还吃到了煎饼果子,第一次在五星级酒店的早餐吃到煎饼果子,感觉很奇特!

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环境一流

By

June 25, 2017

club

环境一流,但离市区较远,出租车或滴滴较不便且费用会增加;不影响这家酒店的高性价比,推荐主要在渝北区工作和活动的人选择。

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根本没有一点洲际集团的标准

By

June 23, 2017

入住的时候还不错,但是从晚上用餐开始要个冰块在餐厅等了最少10分钟,晚上去房间发现迷你吧也是锁住的,床单上面还有血,这是洲际的标准?退房的时候前台那男的一直让我等到他打完电话还给我办退房,难道不应该先放下自己手中的事么,在整个入住过程中发现服务员也不会主动给客人问好,住过最差的IHG酒店没有之一.

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卫生没做好,大堂吧有蟑螂

By

June 22, 2017

club

卫生不好,有蟑螂,照片如图
房间有点潮,还行吧……还有就是安排了disabled room...不太适应……

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枕头太软

By

June 22, 2017

入住重庆保利花园皇冠假日酒店,整体算舒适,不过服务的细节,和一线城市的同等级酒店比,有差距。
枕头始终是硬伤,太软。如果可以配备乳胶枕头,会更好一些。

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服务非常好

By

June 18, 2017

club

有事情寻求帮忙,乐於帮助客人解决问题.例如:提供当地观光建议;出行交通建议;让人感受服务一级棒! 下次有机会会继续入住.

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环境优美,房间舒适

By

June 14, 2017

platinumelite

酒店环境非常好,在山上,出行不是很方便,但酒店在部分时间段有免费班车。行政酒廊的餐饮很好。唯一的缺陷是房间里的无线网络不是很稳定。

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酒店环境好

By

June 13, 2017

酒店距离机场只有20分钟的路程,不在市中心,环境很好,酒店员工也不错。入住前一天打电话告知需要加婴儿床,但入住时前台员工告知需要询问一下婴儿床是否免费,入住后也一直没得到回复(在这就不说是哪位员工了),后来是打电话到客服中心说了需要婴儿床后才给加的,好在服务速度很快。酒店还有免费的送机服务也很不错

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环境好,休闲度假好去处

By

June 12, 2017

club

第一次入住皇冠,坐落在半山上,环境非常棒,礼宾部人员很申请的帮我托行李,前台很礼貌帮我办理入住,并热心回答了几个问题。房间很整洁,而且带了露天阳台,可以看到外面的高尔夫球场和窗外的美景。让人觉得很轻松休闲,无疑这里很适合美美的睡觉,没有车水马龙,没有嘈杂声。酒店的早餐也很棒,品种很多,基本可以满足不同口味人的需求,推荐!

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整体优秀

By

June 11, 2017

本次住宿时间在一周,整体印象不错,自助餐也不错,就是山上的交通不是很方便,想下山吃个火锅要考虑好久,天天自助餐吃的腻味。

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