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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 659 reviews
86%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    376
  • 4 Stars
    160
  • 3 Stars
    63
  • 2 Stars
    41
  • 1 Stars
    19

Work

By

July 27, 2017

club

You can hear the traffic in your room. To loud! I had a hard time getting to sleep everything. I thought i was at a race track. The room was very comfortable. However, the noise was very annoying.

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Room was clean, beds were comfortable and staff was friendly and helpful

By

July 26, 2017

My room was clean, and beds were comfortable. The staff was friendly and helpful. We were in a great location. Location was convenient to other local businesses that we visited while in Hickory. Pool was nice and water was warm. Lounge was big and comfortable enough for 8 women to enjoy a relaxing evening together.

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Hotel needs updating

By

July 24, 2017

I was very disappointed with this hotel. I stay at IHG properties because I expect a certain quality. I'm at a point in my life that I don't care to stay at the cheapest hotels. So I'm willing to pay more for better quality. This hotel failed in that regard. The wall paper was coming off the walls. The AC was noisy and felt as though it was low on freon. It did an inadequate job of cooling the room. There was a black stain on the ceiling near the air vent. I don't see myself being in Hickory, NC anytime soon again. But if I do, I will not stay at this hotel.

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Excellent Stay

By

July 24, 2017

Thank you for a lovely stay. Hotel was clean and inviting. Recommend this to other travelers.

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GREAT ROOMS AND GREAT STAFF

By

July 24, 2017

platinumelite

THIS HOTEL IS A VERY GREAT PLACE TO STAY AND THE ROOMS AND STAFF ARE VERY FRIENDLY AND CLEAN OVERALL YOU WILL APPRECIATE YOUR STAY

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Unclean and outdated

By

July 24, 2017

club

The staff was not very friendly. The room was nasty. The room was out dated.

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Nice location on and off highway

By

July 21, 2017

Had a wonderful stay at a nice location off the main highway. Everything was very close by. would stay at this Hotel again in the future if needed.

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Hickory

By

July 21, 2017

club

Comfortable beds, clean rooms, courteous staff. There were not many people staying on the weekend we were there so they were not offering the full breakfast buffet on either Saturday or Sunday. The coffee was excellent. Everyone we interacted with was polite. It's a bit of an older hotel but it's nicely decorated, elegant, quiet and very comfortable.

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Great service

By

July 17, 2017

club

This hotel met my very specific needs with great satisfaction. The staff accommodated my very specific needs in this situation.

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Pet Friendly

By

July 17, 2017

platinumelite

It was a joy to find a quality, clean hotel room that was economical and pet friendly during travel. We wanted to "wing it" during this portion of our trip so was very pleased with the reception we found at this facility.

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Do not stay here...

By

July 12, 2017

club

Rooms were not up to the standards I would associate with the Crowne Plaza.

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Comfortable,clean room. Friendly staff.

By

July 11, 2017

club

We stayed in an interior room away from the pet area. The room was clean and the bed comfortable. It is an older hotel, but the staff was friendly. My only complaint is the saltwater swimming pool and area had a bad smell . For $5.00 extra we got a hot breakfast buffet and the service was good.

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