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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1849 reviews
89%
Recommend This Property

Ratings Breakdown

1849reviews

  • 5 Stars
    1110
  • 4 Stars
    441
  • 3 Stars
    138
  • 2 Stars
    88
  • 1 Stars
    72

Disappointed

By

December 14, 2017

club

Booked a room with Club Room upgrade if available it was ,not granted even though there appeared to be very few in the Club Lounge throughout the night.
I believe it may be because I used some of my rewards. We have stayed here many times but seriously consider not using it again.
The hotel was freezing cold especially the reception and bar area.

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