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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1102 reviews
76%
Recommend This Property

Ratings Breakdown

1102reviews

  • 5 Stars
    412
  • 4 Stars
    420
  • 3 Stars
    166
  • 2 Stars
    63
  • 1 Stars
    41

床品非常舒适,地段也不错

By

May 28, 2017

club

床铺非常舒适,地段也不错。去虹桥机场和车站非常方便,地铁口也不远。这是我选择的主要原因。行政酒廊还行,就是设施有点老,大堂空气有点不好。

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My Home Away from Home !

By

May 27, 2017

I have been in and out this hotel for the last 11 years, and the place and the lovely staffs have never let me down once.
Not necessarily luxury, but secure, comfortable, convenient and friendly, I can't stop coming back again and again most of the time when I am in Shanghai.
The staffs at the lobby are mostly friendly and helpful, they know you by name and are always there to help when you have such needs.
Love the breakfast at this place, a good mix of Western style and traditional Shanghai style food. But it is always so busy.
The room are always nice, clean and comfortable, which is all you need after your busy day.
I will keep coming back, Crowne Plaza Shanghai!

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Posizione comoda e buon rapporto qualità/prezzo

By

May 23, 2017

club

Albergo prenotato facilmente e nonostante l'ora tarda di arrivo trovato tutto pronto.
Flessibilità nella modifica della prenotazione e delle modalità di pagamento.
Supporto alla fornitura di servizi di business come sala riunioni e servizio audiovisivo nonostante la mancanza di preavviso

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服务好,交通方便

By

May 23, 2017

客房的床比较舒服,员工热情服务周到,酒店周边生活设施齐全,环境不错,交通方便。距离徐家汇,淮海路商圈等很近

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上海ナイツ

By

May 23, 2017

静かに過ごすならいいところ
全般的に清潔でスタッフの気配りも行き届いてます。
チャイナあるあるなよくわからない匂いがしますが全般問題なくすごせます。
全館禁煙です。

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床铺舒适,洗浴设施有些陈旧

By

May 18, 2017

club

周边环境商务出行,饮食都比较方便,大厅环境优雅,有电影怀旧氛围,咖啡吧感觉不是特别舒适。前台办理入住比较热心,服务态度较好,房间较小,设施较陈旧,特别是洗手间空间比较紧张,浴室较小,影响舒适度和皇冠品牌,建议可以考虑适当降低价格,以降低消费者的期望值。

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Good service and great service

By

May 18, 2017

Receiption Lynn and Joyce help me alot during my stay, thanks for the hospitality. Housekeeping Joanne also fit my needs thanks.

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热情周到

By

May 18, 2017

club

偶然的原因入住银星假日,结果比想象中好太多,电影主题酒店,涉外,因此入住的外国人比较多。服务热情周到。感觉不管酒店设施如何,服务人要的态度很重要,这点银星就做的很好,大家都是笑脸相迎,让人感到很温馨。早餐有点偏西式,味道尚可。午晚餐没在酒店吃,所以不做评论。酒店正门的休息处风景很好,适合发呆。除了有人吸烟比较烦。。

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posizione hotel ottima, pulizia camera scarsa

By

May 17, 2017

L'hotel si trova in una posizione invidiabile, rispetto alle attrazioni turistiche di shanghai e all'aeroporto e stazione di Hongqiao .
Le camera sono datate e la pulizia lasciava a desiderare, soprattutto in bagno.
I collegamenti WI-FI erano lentissimi. Il condizionatore d'aria era rumoroso , il servizio di richiesta taxi era scarso, ho aspettato più di mezz'ora un taxi!
LO SPAZIO PER LA COLAZIONE è INADEGUATO, troppo piccolo e la qualità scarsa, inoltre mancavano spesso frutta e pane. Bisognava spettare per molto tempo, segno di una mancanza di coordinamento e attenzione-

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房间较旧,早餐丰富

By

May 17, 2017

club

房间比较旧,前台包括客房服务员服务一般,但礼宾部服务员非常热情。早餐比较丰富,而且有上海特色。地理位置不算特别方便,酒店门口很难打到的士,地铁站离酒店十分钟路程,如果拖行李,比较不方便

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Enjoy Shanghai with Crown Plaza

By

May 16, 2017

Staying in Shanghai at the Crown Plaza was an enjoyable experience. The warm greeting when I am arriving or the staff which is doing a wonderful job, dedicated and always available when needed. I like to come back as always.

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银星皇冠性价比较好

By

May 16, 2017

考虑到酒店的位置便利,周边丰富的餐饮选择,会考虑再次入住,由于在淡季,凸显了价格优势。入住期间发生了断电的情况,工程部也及时修理了,态度很好。

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