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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1002 reviews
76%
Recommend This Property

Ratings Breakdown

1002reviews

  • 5 Stars
    370
  • 4 Stars
    384
  • 3 Stars
    152
  • 2 Stars
    60
  • 1 Stars
    36

nice location

By

March 01, 2017

nice location in downtown, clean room, standard Crown Plaza set up.

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入住体验

By

March 01, 2017

club

整体还不错,就是酒店装修有点老了。所处位置出行挺便利,周边生活也还很便利,就于积分方面不是很方便,相对于比较其它连锁酒店,有些规矩过于死板,

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性价比高,服务不错

By

March 01, 2017

早餐的各类相对还是太少了,相对付费早餐而言,性价比非常低。
房间浴缸实在太鸡肋了,又矮又小,不如不装。
其它的服务都不错,酒店本身位置也非常方便,服务人员比较热情。

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服務品質優良

By

March 01, 2017

服務品質,整體評價優良!只是房間有點舊。早餐變化性少!服務人員服務態度極佳。。。。。。。。。。。。。。。。。。。。。

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静かな環境

By

March 01, 2017

度々、利用しますが、場所が落ち着いているので気に入っています。
建物は古いのですが、手入れは行き届いていると思います。

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地段方便,服务佳

By

February 27, 2017

club

很老的酒店,但卫生保持不错,只是房间设备略微陈旧,床品舒适。早餐品种多,但人也多,服务有些顾不过来,有时无人引导入座。结账速度还需加快,排队老长了。

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高水准服务,低水准的客房

By

February 27, 2017

酒店的服务没的说,绝对达到皇冠假日的水准。
但是我要说一下客房的设施。我从2014年开始入住这家酒店,主要是因为这家酒店是我公司的协议酒店并且离上海的办公室很近。但是这么长时间以来,该酒店的房间设施一直如此老旧,没有任何改善。具体如下:
1. 我没见过一家皇冠假日酒店用浴缸 浴帘这么 简陋的淋浴设施的。全国那么多家,哪怕二三线城市的皇冠假日酒店也会有整体淋浴房。
2. 洗手间的水龙头严重漏水,洗个脸刷个牙,台面上都是水,手机都湿了,还好没坏。
3. 房间内的电插座设计严重不人性化,床头只有一个,离得很远。
3. 房间里的中央空调噪音太大,严重影响睡眠质量,再好的被褥设计也掩盖不了这个问题。

以上,作为洲际酒店金卡会员,我非常喜欢IHG的会员项目,也是忠实的IHG酒店住客,但是这家酒店真的让我有点失望,希望在以后有所改进和提升!

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Comfortable room, extremely good location

By

February 26, 2017

Excellent location, convenient dining around hotel and enjoy night life.

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整体性价比不错,早餐仍有改进空间

By

February 26, 2017

club

整体性价比不错,唯有酒店早餐仍有改进空间。早餐质量其实是很多客人选择酒店的一个重要原因之一。
下次出差还是会选择皇冠假日酒店,希望酒店继续努力。

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Concierge Service - Taxi arrangement

By

February 26, 2017

club

Perhaps it is the same scenario else where in Shanghai, but it seems like getting a taxi in the morning is a challenge.
The bell boy was not able to secure any taxi for almost 25mins when I was waiting at the lobby at 815am.

I left earlier the next day so as not to be late for my meeting, but there were guests fuming due to the long wait.

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服务很好

By

February 26, 2017

platinumelite

酒店的服务质量不错,人员专业,素质较高,因地处闹市,外部环境略显拥挤,总体来说是一次满意的住宿,谢谢。

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房间舒适,服务好

By

February 26, 2017

总体舒适,度过一个舒适的晚上,希望下次有机会再住。同时希望办理入住手续时不需要等候太久。酒店卫生间设施有点陈旧,希望可以改善

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