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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 320 reviews
87%
Recommend This Property

Ratings Breakdown

320reviews

  • 5 Stars
    181
  • 4 Stars
    98
  • 3 Stars
    29
  • 2 Stars
    10
  • 1 Stars
    2

Great rooms and service

By

March 21, 2017

club

Nice and quiet rooms with great bathroom. Fantastic breakfast and very friendly and helpful staff

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Schönes Hotel

By

March 19, 2017

club

Sehr gut zufrieden tolles Ambiente leckeresEssen nettes Personal. Die Räume hätten ein wenig moderner sein können.

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预订部罗小姐值得表扬

By

March 16, 2017

预订过程中罗小姐能站在客户角度考虑问题,真心对应,让一起入住的客户十分满意。值得表扬,以后还会继续入住。

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Geschäfts Übernachtung

By

March 16, 2017

club

Das Hotel ist gut mit freundlichem Personal. Das Hotel ist sauber und bietet gutes Essen an.

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有失服务水准的一次入住体验!

By

March 13, 2017

1、入住时会员专区被非会员占用,排队等候时另一位前台主动邀请比我后到的客人先办理入住手续。
2、当晚隔壁(或者楼上/下,不确定)大声吵闹影响休息。
3、会员早餐区水吧服务人员服务极其不负责任。跟其要一杯鲜榨果汁,回答说果汁只有冷冻的,只有外面有,让我去外面自己打。之后,一位外宾跟同一位服务人员做同样的要求,3分钟后果汁在水吧内准备好,该服务员送到客人座位上。

作为会员,应该是享受更贴心的服务的。很遗憾,这次入住没有体会到。

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服务超好!

By

March 12, 2017

club

礼宾部服务超级好…入住体验很棒!下次还会入住!很值得推荐!出游商务就来这了!服务员都很客气!房间干净!食物也棒

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床铺舒适

By

March 12, 2017

club

首先,前台服务人员的态度很好,入住办理稍有点慢。由于升级到了行政房,所以享受了行政酒廊服务,同事们一起加班讨论工作事宜,但是行政酒廊晚上9点就关了,建议延长时间。

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既是客人亦为朋友

By

March 11, 2017

夏阳湖从两年前就开始入住了,入住一年多的体验是周边配套太少,地理位置太偏,甚至不再想来这边入住了!一个偶然的机会认识了一位酒店的员工,与其聊了很多,后来彼此成为好朋友,也许是他对酒店的热爱和对工作的认真让我感到在酒店上班的确需要付出很多!需要面对各种各样的问题,形形色色的人,而且还必须保持极为积极与乐观的态度去面对!打扫房间的阿姨需要很仔细地扫清每一根头发,礼宾部需要时刻注意客人的出行需要,餐厅的大姐我们已经熟识,每次遇见一个微笑就已经知道我需要一杯卡布,尤其是前台更是幸苦,一天需要站着12个小时,甚至夜班也要保持清醒与微笑时刻准备迎接每一位来访的客人,无论客人是喝醉后的无理取闹,还是存心挑衅滋事,他们都必须以绝对专业的素养化解所有矛盾让客人满意!所有点点滴滴已经让我觉得来到夏阳湖就好像回到家里一样!也因为夏阳湖我开始变的尊重每一个遇见的“朋友”!未来总会有不再出差的那一天!也许就没有机会再来了!即使那样也会记得这里,仿佛与其恋爱过一样!会永远记得夏阳湖的美好!

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服务热情,温馨入住

By

March 11, 2017

platinumelite

已经多次入住 贵酒店, 服务还是 一如既往的热情,整体水平正在逐步提升。希望 可以有空再在早上能逛逛酒店边上的 夏阳湖,自身锻炼,更加热爱这个城市。

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staff were great

By

March 10, 2017

everyone was kind and courtious I enjoyed the help and assistance. I am going back in May and will make many more trips over the summer telling all my coworkers that tis is the place to stay

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床铺舒适,但是是否能考虑夏天换成薄被?

By

March 09, 2017

酒店环境优美,在夏阳湖旁边,非常适合散步和健身。服务态度很好;还提供了在酒店附近散步的详细地图,感觉酒店考虑得很周到。旁边有家乐福和多种餐馆,就餐比较方便。

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服务热情

By

March 08, 2017

酒店员工热情友好,房间干净,每次来青浦一定会住夏阳湖皇冠假日酒店,有回家的感觉,无线网络在房间很稳定但是到大堂有时候会连不上,遗憾

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