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Rated 4.4 out of 5 by 349 reviewers.
Rated 4.0 out of 5.0 great location Great location and generous rooms. Ocean view rooms have great views over the beach and the pool. Ask for a north-facing sun drenched balcony. Very friendly staff. July 10, 2014
Rated 5.0 out of 5.0 Best hotel stay ever I was very happy with our 2 night stay. One of the best hotels I've ever stayed at. Staff were all very friendly. Looking forward to our next stay. July 10, 2014
Rated 5.0 out of 5.0 My Retreat I use this hotel when I need rest and peace. The views are fantastic. The staff are friendly but not intrusive The shops are great Perfect July 10, 2014
Rated 3.0 out of 5.0 by Good view, great service, poor value Sorry folks, the building looked shabby in places, needs a paint, and not value for money. In house coffee appalling ....bathroom very average July 9, 2014
Rated 3.0 out of 5.0 by Awful Sleep - great Buffet - Friendly Staff The hotel itself is lovely and the staff are great! The breakfast buffet is the best I've ever had! The down side to this hotel is if you get a room above the pool with the night club at the front you are kept up until 2am with the music playing extremely loud, I was unaware that there was even a nightclub there when I made my booking, Also being in room 506 when the neighbours put their water on it sounded like an alarm going off every time, it was not pleasant. July 9, 2014
Rated 4.0 out of 5.0 by Quality hotel but more attention to detail needed There is no beating this hotel for its position on Terrigal beach, proximity to shops, restaurants and the recent renovation means the rooms and overall quality is high. However it is the attention to detail which has been overlooked. The friendly greeting at reception was not matched by the staff who were setting up for a wedding. My mother, sister and I were having a drink in the lounge area and were told to move to make way for the wedding reception. There were no other available tables and when we asked where we should go, they simply shrugged their shoulders. The room has a spectacular view and was very modern in design but when you have three guests booked, you need more than one coffee mug and you really shouldn't have to ring to enquire why there were shower curtain rings and no shower curtain (although both issues were immediately rectified). Overall excellent value for money but there is room for improvement from a staff perspective. July 4, 2014
Rated 5.0 out of 5.0 by Making reservation When trying to make a reservation with the hotel itself I received an off shore receptionist who could not speak English well enough and took 3 attempts to make the reservation...I nearly didn't bother. July 3, 2014
Rated 5.0 out of 5.0 by Great location, caring staff, excellent value We just accidentally found the hotel, but it was a big luck. Great location, wonderful oceanview and caring staff made it an awesome memory for all our family. Thank you. July 3, 2014
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