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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.3

based on 453 reviews
78%
Recommend This Property

Ratings Breakdown

453reviews

  • 5 Stars
    247
  • 4 Stars
    139
  • 3 Stars
    43
  • 2 Stars
    16
  • 1 Stars
    8

河南皇冠假期入住体验

By

October 17, 2017

设施太陈旧了,服务反馈慢让入住初期体验不佳,安排2楼房间,要求按照我的住宿偏好换高层一些,半小时没有答复。投诉到总部,十分钟内解决。,换高层房采光好一些,心情也好一些,也就没啥意见了

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百闻不如一见皇冠酒店

By

October 17, 2017

club

整体而言,有点失望。
设施齐全,唯独浴室浴缸堵塞了。
成为会员的优惠还不如旅行社代订的价格,酒店的其他消费也没有享受IHC会员积分,空调只有送风,最后的解决方式是给你一个电扇。。。

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不太好

By

October 16, 2017

platinumelite

楼太老,经过装修也不行,地毯下面嘎吱响,房间不隔音,6:10的气候早餐厅居然没有一个服务员,煮面的人也没有,喊人都喊不到。

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服务一流

By

October 09, 2017

platinumelite

生在郑州‘长在郑州。最近回郑州基本入住皇冠或边上的假日酒店。房间温馨,虽然楼有些年头了,但整体住宿环境不错。停车场比较大,停车方便。

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住宿舒适,服务不错

By

October 09, 2017

早餐比较丰富,是我个人比较喜欢的口味。住宿都很不错,房间很安静,利于睡眠。但是结账很慢,要等十五分钟以上。

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房间宽敞

By

October 09, 2017

platinumelite

性价比不错,早餐样式较少,需要一些变化。性价比不错,早餐样式较少,需要一些变化。性价比不错,早餐样式较少,需要一些变化。性价比不错,早餐样式较少,需要一些变化。性价比不错,早餐样式较少,需要一些变化。

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泳池考虑不周全

By

October 09, 2017

club

未考虑90-120cm身高儿童的需求,虽然有设儿童区但相对于这个身高的,有有些小了,建议增加120cm深度的水。

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床铺舒适,服务一流

By

October 08, 2017

床铺舒适,服务一流,免费升级套房。酒店位置附近餐饮选择较多,打车很快。早餐选择较多,下次希望体验行政酒廊。

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床铺舒适,空间很大

By

October 06, 2017

club

不错,套房很好,洗漱都不错,牙膏建议更换,一般房间拖鞋一般,建议改进,其他都很好,周边环境也不错,一楼自助餐建议再做精细些,和200多的价位不太匹配

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服務挺好,就是酒店協助叫車司機太坑

By

October 05, 2017

club

整體服務一流,但隔天早上請酒店人員協助叫車,叫來的計程車司機太坑,建議下回可以換其他方式叫車。其他方面整體而言還不錯,是一次挺好的住宿體驗。

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設施老舊,服務不到位,餐飲選擇不多

By

October 04, 2017

club

設施老舊,服務不到位,餐飲選擇不多
設施老舊,服務不到位,餐飲選擇不多
設施老舊,服務不到位,餐飲選擇不多
設施老舊,服務不到位,餐飲選擇不多

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房间隔音不好

By

September 29, 2017

隔音不好!!!!!!!!!!!!!!!!!!!!!!?!!!!!?????!!!!!!!!!!!!!!?????????????。??。

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