Comfortable bed and pillows, and
Great shuttle service to the airport[Less]
Pre Cruise Stay
Great for a cruise stopover but in the middle of nowhere. Did not discover plumbing problem till next morning but no discount given for not being able to shower despite agreeing there was a general[More] problem with water pressure.[Less]
By DBH 43
We arrived from a cruise looking forward to a few days in Venice. The check-in was a bit hectic with the lobby full of both an arriving and departing busload of cruise passengers. Our initial[More] disappointment at being far from the center of town was quickly replaced by the staff who helped us learn about the train and the ease of reaching the city center and getting around Venice. The food in the restaurant was excellent and the staff even offered to prepare meals if nothing on the menu suited our fancy. It rained n our final day and Venice flooded. The hotel staff told us about local areas of interest and made the hotel shuttle available to transport us. We can't say enough about how helpful the staff was. And even though the hotel is miles from town, the train station is a one minute walk away and you can be on the Grand Canal in less than 45 minutes.[Less]
Holiday Inn - Venice
By PS Cruiser
A great convenient, comfortable place to stay while visiting Venice.
Wonderful and comfortable rooms. Very spacious by European standards.
A great friendly staff who are very accommodating.
Easy[More] to find and easy to get to the port or the airport.
Staff polite and welcoming. Great shuttle service to Venice. Convenient and comfortable .[Less]
End of a Vacation Stay
Great stay for getting to the airport however shuttle service was not available which was very disappointing since it was requested when I booked ended up paying 60€ For taxi the shuttle was the[More] number one reason we stayed at this location[Less]
An Island of calm
By ALEX 70
We stayed here during the worst flood Venice has experienced in 50 years. Sant'Elena and the Indigo stayed just above the high water line although cut off for a time from the railway station when the[More] water buses had to stop because of the flood.
The staff stayed at their posts and all provided near normal and excellent service. We were kept fully informed at all times. This was our first visit to this hotel and I assure you we will return. This is the highest review I have ever given a hotel.[Less]
Perfect Accomodation and Staff
Very very happy with complete package. Hotel. Accommodation. Staff. Food.
Have traveled and stayed at many hotels. This rates in the top two.[Less]
My daughter and I were treated with such kindness from the moment we walked into the hotel all the way up-to the moment we checked out.[Less]