Staff was helpful and courteous.The hotel room for one night was $50 plus more than other comparable hotels.
Room odor because of renovation. Moved to another room.[Less]
The staff is always friendly.
Genuine smiles and always meet you with a hello and eye contact.[Less]
By Mr. & Mrs . A
We have stayed in many IHG hotels and the staff at Ruckersville was far above all others. From our reservation agent Paul to our wonderful, warm greeter from Swaziland, made us feel so welcome.[More]
Keep up the great work[Less]
Comfortable bed, pillows and very clean.
Great stay at this HI Express. Very clean, good service from check in to check out. No complaints. Will be staying here often.[Less]
Excellent Front Desk personnel
Front desk rep was AWESOME. Think her name was spelled Aneola.[Less]
Night staff at check-in were not very friendly and just did the minimum needed to check-in. The day staff was fantastic and very helpful/friendly. Must have been a bad day![Less]
Lobby was under construction, but staff handled it well.[Less]
Thanks to Holiday Inn Charlottesville for a great stay. They allowed me to check in early which really helped me out. The breakfast was very good and a good value for the money.[Less]
Great bed and location
The staff was courteous and efficient. Hotel was clean, but was undergoing some renovations during my stay. Look forward to a return trip without the construction. My only CON comment was some pretty[More] loud neighbors on my floor. They came and went yelling down the hall after midnight. Not the hotel's fault though.[Less]