This hotel is well located for subway access and has masses of eating choices around it. The hotels own restaurants are exceptionally good, superb quality food, plenty of choice & brilliant service.
The public areas are modern, well maintained & clean. Sadly our room was not to Intercontinental standards, dated look & feel, bathrooms are tiny & need refurbishment. As a Spire Elite IHG Rewards Club member I stay in a significant number if IHG hotels and was very disappointed to find a shower curtain in a IHG premium brand hotel. Room cleaning was sadly not up to standard & there was insufficient insulation from plumbing noises & neighbours. That said, the bed was firm & comfortable. If it wasn't for the superb staff, I would be rating this hotel as poor. [Less]