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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.2

based on 478 reviews
78%
Recommend This Property

Ratings Breakdown

478reviews

  • 5 Stars
    228
  • 4 Stars
    155
  • 3 Stars
    53
  • 2 Stars
    23
  • 1 Stars
    19

服务很好

By

January 19, 2017

公司协议酒店,每次来北京出差都住在这里,总体感觉酒店服务比以前提高了很多,会员识别度也高,对待回头客很热情,要求基本都能满足,房间干净卫生,早餐丰盛,中西都有,本地特色的豆腐脑也有,周边购物很方便,稻香村近在咫尺。总之公司选择这里作为协议酒店是对的。

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前台员工热情友好,服务一流

By

January 18, 2017

club

前台员工非常热情友好,办事效率快,还赠送了免费的饮品,礼宾主动帮忙搬运行李,房间舒适,设备齐全,整洁干净,是一次不错的入住体验。

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房间干净

By

January 18, 2017

club

房间干净很舒适,服务单位,微笑待人,酒店整体环境不错,餐厅就餐很舒适,网络连接需要提高,酒店总体很不错。

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该酒店的服务要好好提升下

By

January 18, 2017

不得不吐槽的是,前台的服务态度非常一般,而且前台服务中心的电话就没打通过,打了N次,我下楼到前台发现一个客人都没有,那些人为什么不接电话呢,我用手机拨打也没打通过,唯一打通过的是值班副经理电话,也只是打通了一次而已。

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还算不错的酒店

By

January 18, 2017

club

酒店设施比较老了,关键床是不是太小了点,前台没有识别优悦会会员,和10月的黄山皇冠假日的服务相差太远,所谓有比较才能知道有差距,早餐一般,服务员只是站着,盘子没人收,没人领位,报完房间号自己找座,全程无服务。无功无过的酒店,一般,相比其他的同级别假日酒店也不是优秀这个水平的

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酒店较陈旧

By

January 17, 2017

酒店设施比较老,房间较小,至悦会员升级了房型但真没看出来升级的地方在哪,房间大小,设施基本一样的,床铺比较舒适,泳池需要走过会议室走廊,较为不便,而且泳池购物不能挂房账

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服务

By

January 16, 2017

club

酒店工作人员对我十分热情,每次见到我都微笑致意。酒店的交通便利是让我比较满意的。酒店周边的餐厅也很多,酒店工作人员也一一为我做了很好的解释,让我更容易的找到餐厅

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酒店

By

January 16, 2017

club

酒店大堂豁亮让我感到很舒服。酒店前台工作人员对我的认知度很高,办理业务准确并准确,而且很耐心的帮我解决问题,每次都称呼我的姓氏,让我感到很满意。

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性价比不错

By

January 16, 2017

地理位置较好,环境相对清净,总体性价比不错,积分换兑非常方便,酒店前台接待周到热情,大堂吧服务比较一般。

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Comfortable business trip

By

January 14, 2017

Quick check in. Clean room. Good breakfast. I will come again for the position and valuable price.

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酒店服务一般,特别是对入住的会员后续积分处理问题相当差

By

January 13, 2017

酒店服务一般,特别是对入住后积分处理问题反馈相当差,住了两次,第一次2016年10月入住后,我和同事均没有获得积分,后致电酒店也没有获得反馈,第二次入住时直接询问前台,两人首次入住积分才于第二天入账,但第二次(11月)的积分至今又未入账,我没搞懂这积分事宜是人工操作的吗,前台记住了就有积分,没记住就没了?难道这不应该是系统统计的事情吗?

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基本可以,行政酒廊被取消

By

January 13, 2017

定的高级房,因为是Elite卡,升级为行政套房。不过没有行政酒廊,只能在一楼大厅(酒吧)小吃,且只能从4个套餐中选择。相比其他假日酒店,太不理想了。

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