 Guest Reviews
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75%
Recommend This Property
Overall Experience 3.9
75%
Recommend This Property
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Nice hotel and great service
ByBF1234
September 18, 2017
Nice hotel with proximity to business location. I have stayed here numerous times over the years and they have done a good job upgrading the facility over the last couple of years. Some of the rooms could still use an update, but overall the hotel is clean and quiet. The service level is always great and the food is pretty good.
Bud
ByWalter
September 16, 2017
No free breakfast. Far walk to any of the rooms. Food expensive, not good for business expensed
Ignored by Wait staff
ByPoncho
September 14, 2017
Stayed here a few times, usually ok. This morning the Fitness Center Closed at 6am, should be open at 530 and no one at desk to help.
Also, I was completely ignored by the wait staff at breakfast. I would have liked a cup of coffee, not much to ask, but they only noticed me enough to take away my empty plate and brought me my check after I asked.
With self serve food, for $13, I don't think it's much to ask to get a cup of coffee out of the them.
good hotel
Byscott
September 10, 2017
Nice bed, great restaurant on premises. Could use a fridge and more cream with coffee. Staff was very nice and helpful. Room service staff was awesome.
Recent Guest
ByRecent Traveler
September 08, 2017
Hotel needs modernization. Bathroom shower grout is black with mold, old climate control systems, dim ambiance in the room because of décor, TV channels go in and out.
Do not stay here
Byweddingdisappointment
September 08, 2017
This was a horrible experience for my family during what should have been a happy weekend. It is horrible that this is a recommended hotel for Bear Brooke Valley. Do not stay here.
Poor value for your $
ByAbby
September 07, 2017
When arriving at check in time I was told no rooms were available. I had to wait over 20 minutes for them to clean one. Since I was coming for a wedding and had to leave by bus a certain time I wasn't able to be fully ready. When getting into the room one of the main lights didn't work and the ac barely spit out cold air. Because we were rushed we ignored it but it means the room wasn't properly checked. There was no mini bar in the room which would have made the stay a bit better along with a larger tv. Not sure of the size but it was a 30-40 inch for a king bed seemed very unporlortionate. My night was thrown off since checking in that as soon as we woke up we just left. Needless to say after the hotel tax and credit card tax ( never heard of that before) we just left. It was not worth the stay I would have rather spent the money ubering next time rAther then stay.
Always a pleasure
ByJill
September 07, 2017
Always a pleasure to stay here! Me and my family had a great stay, so much my little one always cries when we say goodbye. Thanks for another great weekend!
GREAT TIME
ByANDY79
September 06, 2017
HAD A GREAT TIME. WENT TO THE HOLIDAY INN AND STAYED FOR A WEDDING.. THE ROOM WAS AWESOME. VERY CLEAN..
性價比非常低的旅館
BySteph
September 06, 2017
Front desk was not friendly while I check in. No towels in the swimming pool. I kept asking that but still not enough towels at all. Also the hot tub wasn't working at all which is one of the main reasons we choose this pricey hotel. The last but not the least was the air conditioner in the room was super loud which made me not being able to sleep the whole night.
Not a good value
ByMthprf
September 05, 2017
Cost of room was high considering that the rooms had been blocked for a wedding
Clean and serene
ByVanessa
September 01, 2017
Definitely a clean and comfortable Hotel that takes carrying the name Holiday Inn seriously...was not disappointed in the slightest