 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property
Overall Experience 3.7
72%
Recommend This Property
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Comfortable Experience
Byflipluva
August 09, 2016
My overall experience during my 2-day stay at the Holiday Inn Budd Lake hotel was excellent. The staff was very courteous from check-in to check-out. One concern I had when reserving a room was that all rooms do not have a mini-fridge on site. One would think that a mini-fridge is standard for all hotels but hotel staff was very accommodating when I told them that I would be bringing my baby. They went above and beyond to get me a fridge and baby was ultimately happy. The indoor pool was nice, well kept, and water was maintained at room temperature. Fitness center is directly next door to the pool but we did not get a chance to use it. Room service did not replenish toiletries on the 2nd day of stay but they were quick to respond as soon as I asked.
I would recommend this hotel and would definitely stay here in the future.
Worst hotel I've stayed in
ByDavid LJ
August 09, 2016
I have stayed at this property over 10 times in the past 10 years. It has steadily gone down hill over the years. The front desk staff seem tired and disinterested. Room A/C units are old and load. Hot water is turned so low there is barely any hot water. Breakfast is low quality and the chef seems like she could care less. Bar staff appear in a hurry and have poor service. They use heavy cleaners in the common areas to give the appearance that the hotel is clean. The towels are paper thin. Beds are sagging in the middle and the pillows smell.
Comfortable, clean, and quiet.
Bytravel255
August 08, 2016
The Holiday Inn Budd Lake was easy to access with well-lit parking areas. The staff was extremely helpful and courteous. The room was clean and very comfortable. Overall, an excellent experience.
Best Omelets
ByThomas420
August 08, 2016
Not your traditional hotel Breakfast. Chef Karen makes the best custom omelets in a jiffy. She is always pleasant.
Comfortable and clean
ByMir56
July 27, 2016
This hotel was a comfortable one for an overnight stay. It was clean and the service was good.
Comfortable
BySteve7545787
July 27, 2016
Decent accomodations for a reasonable price, We were in town for a tournament and the Holiday Inn provided a competitive rate and clean, safe accomodations.
pleasant stay
Bywedguest 6
July 26, 2016
This Holiday Inn stay was as expected -- pleasant and a good bang for your buck!!
No refrigerator or microwave in room!
ByNY Softball Fam
July 19, 2016
We stayed here for a long weekend, we always stay at Holiday Inn hotels. This is the first one we have ever written a negative review about.
-no continental breakfast
-no refrigerators or microwaves in room
(we were able to get a fridge because a member of our family has medical issues and needs to store items in the refrigerator but it COST US $20/DAY! and one of the feet was broken on it so it constantly tipped when opening and closing the door)
-no towels in pool area
-rooms cleaned late (not good when you need to use the room for napping kids in the afternoon)
-only one small washer and dryer available for guests (no soap for purchase either)
We are returning to the area next year for the same softball tournament but will NOT be staying at this hotel!
Average- Needs updating
ByAut107
July 13, 2016
Ok hotel. Good location off Highway. Needs updating and a new fitness room.
Nice and clean
ByByuleerang
July 06, 2016
The room was nice and clean.
Pillows were soft and fresh.
Very good
Budd Lake Holiday Inn Review
ByTTEC
July 06, 2016
Beautiful hotel, great service, great food. The rooms were well designed. The staff was very friendly and efficient.
Group visit
ByPSSF
July 06, 2016
We stayed at the Budd Lake Holiday Inn for a family wedding. We had a comfortable stay, slept well and able to enjoy other guests at the small bar area. It was nice to be able to get a custom made breakfast in the morning but wish we were able to have lunch there as well. The public areas, bar and restaurant need to be expanded as they were very small.