Rated 3.9 out of 5 by 450
Rated 4.0 out of 5.0 by Neil MacL HI... finally gets rid of carpets.
The front desk staff was wonderful. She checked me in while dealing with a very difficult mature couple who were late for an appointment because their tour bus ran late. Despite their ranting the HI employee maintained her cool and made me feel welcomed. She was far more graceful than I would have been if I was in her position.
Our room had new panel flooring not the traditional carpeting that hides gunge from the last 10,000 guests to have used the room. Kudo's to HI for leaping into the 21st Century before the competition.
February 6, 2016
Rated 3.0 out of 5.0 by lorey Good Hotel/Horrible Restaurant Service
Hotel location was perfect for our event. The hotel is old but the rooms, lobbies etc. are updated with a modern look. As always, the beds were extremely comfortable. The one issue we had was the the hotel restaurant. On Sunday morning, we went to enjoy the breakfast buffet. There was just one other table eating when we walked in however, EVERY table except one, in the restaurant had plates, glasses, food etc covering it. They had not been bussed. We sat at the one table that was clean after checking the buffet which appeared to have fresh food. After the one waitress took our order and got us our drinks, she disappeared and was never seen again. We helped ourselves, left our breakfast coupons on the table and left. When we left, ALL the tables were covered with dishes and food.
February 5, 2016
Rated 5.0 out of 5.0 by moosie326 Great staff and great rooms at a great price
Overall, everything was wonderful. The only challenges had to do with traveling with young kids and the beds being a bit high. Beyond that, everything truly was perfect.
February 1, 2016
Rated 5.0 out of 5.0 by tlgsigmapi68 Great Value and Comfort in St. Louis
This Holiday Inn was a nice surprise and great value. The staff was friendly and courteous. The room was great! Very updated, clean and comfy. The quality of breakfast in the hotel restaurant was excellent. Would definitely stay here again.
February 1, 2016
Rated 5.0 out of 5.0 by JimS15 Good location, nice place to stay
Great location right off interstate, easy to get in and out of parking lot.
I have stayed here several times and have not had any issues, rooms are clean and comfortable. The only thing to keep in mind is that the rooms I have been in did not have carpeting, it was wood/laminate flooring. this does not bother me but some people may not like that.
I am sad that the current restaurant is closing. I really enjoy Mile 277
January 30, 2016
Rated 5.0 out of 5.0 by 45RJ Business stay
Found everything to be very satisfactory for a ten day stay. Staff were very helpful and pleasant.
January 26, 2016
Rated 5.0 out of 5.0 by langprescott Excellent Stay
I recently stayed at the Holiday Inn on Route 66 in St Louis. Upon pulling in we were blown away by the fresh look of the hotel. The receptionist was very friendly and checked us in quickly. The room was spacious and very homey. We were able to get a great night sleep every night that we stayed in the hotel. I will definitely be choosing this hotel when I come to St. Louis in the future.
January 26, 2016
Rated 5.0 out of 5.0 Awesome time!!!!
From the moment that we checked in the experience was wonderful, starting with Joel and the other front desk staff. From me being a guest rep at a IHG property iin Kansas city this property is certainly a great example of making customer service high standard to make us happy. We also enjoyed the breakfast buffet both days that we were there and our favorite lady was Latonya in the cafe...she went above and beyond to make sure we were happy and we just loved her.....We will defiantly be back!!!!
January 25, 2016