Rated 4.4 out of 5 by 501
Rated 5.0 out of 5.0 by liz6451 Very comfortable bed.
On a long trip it was great to come to a very clean and comfortable room. The grandchildren especially loved the indoor pool after being in the car all day.
May 2, 2016
Rated 5.0 out of 5.0 by dpwarren Nice Hotel with clean rooms and friendly staff
My husband and I travel to the mountains at least 4 times a year and we have been staying in other brand hotels. However, my husband attended a conference which was held in a Holiday Inn in North Carolina and was very impressed so we decided to give it a try at the Holiday Inn in Staunton, VA. We were delightfully surprised, as the hotel was clean, comfortable and the staff were professional and friendly. We have now set this hotel to be our go-to hotel for the mountains!
April 27, 2016
Rated 4.0 out of 5.0 by AMA Alumni Traffic noise
The interstate side of the hotel had loud traffic noise.
April 26, 2016
Rated 5.0 out of 5.0 by John795 15 April
Very accommodating and professional staff; facilities were excellent. Great location
April 21, 2016
Rated 1.0 out of 5.0 by OldManEmu Deeply Disappointed
I have been an IHG Rewards Club member for almost 40 years, and am currently a Platinum Elite member. I choose this particular Holiday Inn because of the beautiful views of the Virginia Countryside shown on their website. I was so excited that I made this reservation 6 months in advance. Upon my arrival, I was given a handicap room on the third floor, overlooking several HVAC units, next to two elevators, and across the hall from the 24 hour fitness center. I didn't complain, because it was obvious from the state of the check-in desk that they were over booked. I get that, but a Platinum Elite Member, who made their reservation 6 months earlier should not have been given a room of nature. This is the type of room given out to those with no reservation, who arrive late at night. That said, our experience in the restaurant was top notch. But because of the noise from the HVAC units, the elevators and the comings and goings of the fitness center, we received almost no sleep. Then, when we got up we had no hot water due to a broken pipe!
April 21, 2016
Rated 4.0 out of 5.0 by Ed N. A pleasant stay
Everything was good except the buffet breakfast which was poor and the poor service in the breakfast room
April 19, 2016
Rated 4.0 out of 5.0 by vmharper Nice Place ti Stay!
However, we made this trip because we were told that our points would expire at the end of April; so we needed to use our free night. We did but were told the balance of the points would be rolled over. Then while I am at the hotel I see a sign that said if I signed up for membership my points would rollover and I would not loose them ]. Please advise which is true?
April 12, 2016
Rated 4.0 out of 5.0 by SJC67IRL Convenient location
Close to the highway and to the town, and reasonable amentities. Generally helpful staff, but housekeeping needs to improve.
April 9, 2016