 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.6
96%
Recommend This Property
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Pleasant stay
Bywawa999
August 09, 2016
My friend and I got off the cruise ship in Vancouver and stayed 2 nights at this hotel in late July.
It is a easy walk from the Sky Train station, but I wouldn't recommend it if you have luggage.
The room was very spacious and comfortable. Our room even has a balcony.
The front desk staff was very friendly and helpful, with the exception of one Asian girl who speaks as fast as a bullet with a slight accent,
Anna from Austria (front desk), in particular, went out of her way to help me return the compass cards. We were extremely grateful. I applaud her professionalism and superb customer service!
They were also able to get a quote and reserve taxi for our trip to the train station. This way we knew exactly what to expect.
If I have to come up with some suggestions, I would say that it would be nice if they place two bottles of water (free) for each room everyday. I was offered 500 bonus welcome points or a bag of goodies (1 bottle of water and trail mix). I forfeited the points and instead got the water only. From past experience at IHG, I know the trail mix wasn't high quality. Bottles of water were always provided free of charge almost everywhere I stay in the States (not IHG).
Comfortable, quiet room
Byrllewellyn
August 08, 2016
Great view from 11th floor, quiet room and comfortable.
床铺舒适
Byyghsh2016
August 08, 2016
不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。不错，服务良好。
Excellent hotel!
ByMTLB
August 06, 2016
My husband and I were in Vancouver recently and we stayed at the Holiday Inn on Broadway. The staff was attentive and helpful and prompt in taking care of us. The room was clean and the temperature was perfect----we even had a beautiful view! The only thing I would change or suggest is that many hotels offer free breakfast for hotel guests---- that would be a nice perk!
Great view
ByMarie tw
August 05, 2016
We had an amazing view of the fireworks from our hotel balcony. Didn't have to be in the crowds. Thanks for booking us the perfect room for our purpose.
交通方便，服务一流
ByGLaDOS
August 05, 2016
房内可眺望西海岸，城市夜景看得清楚，早餐也不错，喜欢这里交通便利，从机场过来搭乘地铁，或bus可以任意前往各区域
Very stressful time ut the staff were great
Bydebbiedee13
August 02, 2016
We were staying at this hotel because my dad needed to have surgery at VGH. The staff were kind, helpful, understanding, friendly and courteous. The rooms were clean and comfortable and under better circumstances, we would have slept great. The restaurant however, was just ok, somethings on the dinner menu were good but others were really not. The breakfast was good and enjoyable and the staff were really helpful and friendly. Overall, it was a good stay.
WONDERFUL HOTEL
Bymnxp
August 01, 2016
Excellent hotel. The next time in Vancouver I will be staying there again.
I have no problem recommending you to others.
Satisfied Customer
Great Service
Bycrocus46
July 28, 2016
From check-in to check-out the staff were very helpful.
Helpful in suggesting transportation and sights to visit.
Convenient location, spacious room
BySpa lady
July 22, 2016
This hotel is at an excellent location, 2 blocks to skytrain, close to downtown, right at city center. Nearby lots of restaurant choices. The room is spacious and clearn, friendly staff.
Comfortable bed and clean room
ByEmma108
July 21, 2016
The room and bathroom are very clean, clean towels too. Very comfortable pillow and mattress.
It's a perfect place with reasonable price in downtown Vancouver. It will be more than perfect only if the bathroom can be a little larger.
Nice clean, comfortable room.
Byguitarpicker28
July 21, 2016
A very nice, clean, comfortable room. Complimentary coffee and a fridge were available. Great view to the west. Good location for our purposes. Cabs readily available, and front desk staff were helpful in getting van cabs.