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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 400 reviews
93%
Recommend This Property

Ratings Breakdown

400reviews

  • 5 Stars
    259
  • 4 Stars
    104
  • 3 Stars
    18
  • 2 Stars
    11
  • 1 Stars
    8

Wonderful Hotel-Will Stay Here Again

By

May 25, 2017

We stayed here with two baseball teams and very much enjoyed our experience-we would definitely stay here again.

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Room Furniture

By

May 24, 2017

club

The room was very nice and the hotel was great the only thing was that the room had no microwave unit
and a couple of days I came in late as the restaurant was closed I picked up food on the way and as I drive a semi I can't drive around to go anywhere else and I'm
tired so I don't want to wait for delivery.I tried room service but by the time I got back It was cold.

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Good value for a great hotel

By

May 24, 2017

club

Staff are pleasant, room is clean and nicely laid out. Overall a pleasant stay!

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Great staff

By

May 23, 2017

We always stay at this hotel when we travel to Edmonton because of the location and friendly staff. The rooms are clean and the hotel is in a great location.

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overall comfort and service

By

May 16, 2017

club

the room was clean with fresh bedding. the bed was very comfortable. there were adequate towels and toiletry in bathroom. the front staff were very friendly and helpful. we enjoyed the pool. the restaurant food was good. room was dark for sleeping. there was no noise disturbance. cleaning staff were very friendly and professional

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Great location

By

May 15, 2017

The location of this hotel was superb...not congested at all with the shopping experience in close proximity.

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Good sleep

By

May 14, 2017

club

Friendly staff,comfortable and clean room. Quiet relaxing evening! A

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Fantastic!

By

May 09, 2017

I enjoy the hospitality of the staff. They are always willing to go above and beyond.

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In a Time of Need

By

May 08, 2017

club

My husband and I were very happy with our stay at Holiday Inn West Edmonton; we were able to have a good night's sleep and enjoyed the fact that Ricky's Restaurant is right on site!
Our truck was in the Shop just a short distance away, so location was a big factor to our staying here.
The price was a little more than we've paid in the past with another Hotel chain (the Office will re-imburse me), and the Front Counter personnel said they couldn't do any better than the price listed. If I'd had to pay it myself, I would probably have gone elsewhere, even if it was a bit farther away.

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great nights sleep

By

May 06, 2017

Clean, super comfortable pillows and bed.
Easy convenient location with attached restaurant.
Great points system with many locations.
Always look for a holiday inn when traveling.
Staff is helpful and always accommodating.

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Room clean,but strong odour from cleaners

By

May 05, 2017

room was comfortable , but not sure what they use to clean the rooms with as the odour was strong , even with the window opened all day and night the smell was still just as strong.thats the only reason would not stay there again. staff are friendly and helpful .

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Another great stay

By

May 03, 2017

club

Holiday inn where you don't have to worry about what value your going to get!!

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