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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 383 reviews
93%
Recommend This Property

Ratings Breakdown

383reviews

  • 5 Stars
    243
  • 4 Stars
    103
  • 3 Stars
    18
  • 2 Stars
    11
  • 1 Stars
    8

Awesome

By

April 23, 2017

Awesomelocation, clean, Friendly staff , restaurant right downstairs. Business room was used to print some papers computers worked well and printed quickly.

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Medical appointments

By

April 23, 2017

club

We stay at this hotal every time we visit Edmonton. The staff and manager are awesome and the hotel location makes it easy to access other areas of Edmonton very easily.

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Not what I expected from a Holiday Inn

By

April 22, 2017

club

Comfortable beds!
But unfortunately the pool was filthy which really ruined our stay.

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great staff, comfy room

By

April 21, 2017

Excellent customer service from the time we arrived to the moment we checked out. Front desk and housekeeping staff did a wonderful job during our visit. Beds were very comfy too :)

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Little getaway

By

April 21, 2017

club

Hotel was good, what we expected. Could have did without the 6:00 am false fire alarm but some people just don't know how to make toast

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Spacious rooms and great service

By

April 20, 2017

club

The hotel room was more than what I was looking for, the room was huge and really clean. The staff members were really friendly and answered any questions I had.

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Review

By

April 20, 2017

club

We enjoyed the hotel stay, beds were comfy. Convenient restaurant downstairs. However, slow service at restaurant - others given a table before my family even though we arrived before them.

hotel clerks made huge error in "incidentals" deposit which compromised our vacation funds.

I would stay there again, but they need to pay attention to detail especially when charging to a persons credit card.

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Paper Thin Walls

By

April 20, 2017

club

If you are looking to sleep at all, I do not recommend this hotel. I got stuck listening to my neighbours party all night as if they were in the room with me!

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Staff

By

April 15, 2017

club

Excellent staff and very helpful. Greeted us every time we came and went out of hotel. Gave us directions to where we needed to go and always asked if we required anything at the hotel. I loved my stay there and will always come back

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No rest at all

By

April 12, 2017

The mattress and pillows need replacement. House keeping needs to b e sure to provide coffee supplies when cleaning home and then not treat you like garbage when you do ask for some.

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Clean

By

April 11, 2017

club

The room was comfy and clean. We enjoyed our stay very much.

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Stopped in for a night

By

April 04, 2017

club

Had a late check in. Staff were​ great. Nice, clean room. No complaints.

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