 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4.5
96%
Recommend This Property
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Overall stay
ByTGS42
August 09, 2016
The bed was comfortable, chairs acceptable, continental breakfast very good
Great staff and Pool with slide!
ByJohn ...
August 09, 2016
The afternoon/evening concierge was terrific! Very pleasant and helpful. Clean hotel with decent sized rooms. Only an hour from Drumheller and close to Calgary and shopping.
Overall
Byneck1
August 08, 2016
Good stay. Only disappointment was the breakfast. Quality of the food was low and the items were not kept supplied and hot
Late night but Great night
ByHolidayInnExpressJunkie
August 07, 2016
Had a great overnight in Airdrie...again! Special credit to EMMA who worked late and made sure everything was perfect - even called after chek in to offer snack, milk, water.. She is always great. Had missed Natasha who made the reservation and tried so hard to get the jacuzzi suite for me- thanks Nat!
Have had better stays at this hotel
ByWhikey94
August 06, 2016
We have stayed a lot at this hotel when we travel to the Calgary area and have always had a good experience. This time, there were a few things that made it less enjoyable.
We arrived at the hotel to find out that they had several members of a BMX team staying there. Most of the families we met were nice, but a few of the kids were not. At the pool, some kids were taking over the entire pool and waterslides by acting rough and aggressive, which made it very difficult for our family to enjoy our pool experience. Some of these kids were also running up and down the hallways and being overly loud, which made it difficult to get to sleep and to sleep in.
We found the beds to be very soft. Our preference is to have a harder bed, so both my wife and I ended up with very sore backs every morning.
The breakfast was a little crazy every morning due to the amount of people at the hotel. Some mornings it was hard to find a place to sit. The breakfast meal was basically the same every day with the only change being alternating between sausage and bacon. They did have a large variety of food (fruits, cereal, toast, eggs, yogurt, etc) that was very nice.
We try and stay exclusively at Holiday Inn Expresses when we travel due to the cleanliness of the hotels, their pools and their breakfasts. We will continue to do so, but this trip gave us a bit of a bad taste in our mouth, mainly due to the other patrons staying at the hotel, which is out of the hotel's control.
Nice room, good amenities, great breakfast
Bypatty94
July 30, 2016
The room was clean and fairly quiet. My children enjoyed the pool. We all were quite pleased with the breakfast!
up to expectations
Byanitabonita
July 27, 2016
up to expectations
staff nice and willing to answer questions about the area
breakfast very much enjoyable
Visiting Drumheller and area
Bygypsytravel
July 26, 2016
Our family visited Drumheller and we needed a central location-Airdrie was our choice place to stay.
The pool was the reason why we ended up booking this hotel over the other newer and less expensive hotels in the vicinity.
I didn't rate it overly high at all only because of the issues I had - being placed in a room against the elevator that made a eerie door opening sound in the walls every time it moved, glitter and tobacco all over the desk in the room from the previous guest, a toilet that didn't stop running and a buffet that needs to be regularly replenished up until the closing time (which was too early in my opinion). If you weren't first up, you missed out.
I did say that I would still recommend this hotel to travelers because these issues can be avoided if you get the right room, that was cleaned properly and maintenance was kept up (the plumber was called the next day). As for the breakfast, I would just suggest going out.
Great customer service!
ByBDforvever
July 25, 2016
This hotel was a delightful place to stay. The staff was efficient and friendly. There was absolutely no hassles. It was easy to find and very neat and clean. The room was comfortable.
great service and comforable bed
ByCharlene51
July 21, 2016
This is a great place to stay. I have no complains.
calgary stop over
Bypompa74
July 20, 2016
although the location was a bit far from where we were visiting, the experience of staying at that location was totaly pleasant and enjoyable. what i liked most is the ease of finding the facility, the staff were all pleasant and friendly, all inquiries made were given attention and answered with accuracy. Would definitely stay at that location again.
Weekend getaway
ByJefe 69
July 20, 2016
Great hotel and staff. Very clean rooms and the pool area is nice. Pet friendly and the breakfast is good.