 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.6
92%
Recommend This Property
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Clean room and comfortable bed and pillows
ByLizard
November 15, 2020
I usually bring my own pillow, but I didn’t even use mine because the soft choice of pillow was great. The room was clean and I was able to get top floor, which I always prefer.
Clean and comfy
ByMurray
November 14, 2020
Very friendly staff and very clean rooms and property
Holiday Inn Bakersfield “delivers” on excellence!!
ByG-menloyalbutCamtasticluv
November 12, 2020
Recently I had family members travel back to an annual religious ceremony from Vista, and San Diego counties to Bakersfield that, although due to the tumultuous 2020 pandemic travel season had been rescheduled for late Oct early Nov 2020 and we were simply “blown away” by the IHG criteria for cleanliness, the promptness of the GM to follow up on the previous GM commitment to ‘outstanding service and guest satisfaction! And as a Spire Elite member would highly recommend the property as it is wonderfully representative of the very “best” in decor, IHG Clean protocols, and an expedient, professional staff that exceed their predecessors immensely!
Broken bathroom toilet
ByMo82
November 12, 2020
The toilet did not work plus it was dirty upon arrival.
Quiet
ByAnn K
November 09, 2020
We stayed there 2 times without any problem. Recommend to others .
Bakersfield stopover
ByMaccat
November 08, 2020
Booked online. Nice find. Quiet. Pleasant staff. All facilities were clean and comfortable. Highly recommend. The breakfast was very good considering the COVID restrictions.
Moving to Las Vegas!
ByDonnaOp
October 31, 2020
Perfect halfway stopover from SF to Las Vegas! Comfortable beds, clean bathrooms, and caring staff. They treat you with grateful consideration from check-in to checkout.
Excellent Stay
ByNone
October 28, 2020
Nice and quiet friendly staff, clean rooms peaceful environment and overall very great experience from beginning to the end, thank you and may God bless you.
Great hotel
ByEgarcia
October 28, 2020
Very clean and quiet. Would definitely recommend. Close to shopping centers.
Clean but management was bad
ByMills
October 26, 2020
The room was clean for the most part, beds could be cleaner but restroom was well cleaned and felt comfortable using. However despite the cleanliness, management was not so well. First of all I had called ahead of time to get information and place a reservation, my reservation was supposedly placed but when I arrived my reservation wasn’t placed. Keep in mind I’m tired from driving all day and when spoken on the phone was verified that my reservation was placed. I had even made sure that I was calling the right location. My reservation wasn’t found l, I tried being understand especially because at least there was still a room available. In the morning I had an issue again when I called the lobby to extend my check out by one hour. When I called it was hard to get a hold of someone and it took multiple tries to finally reach someone. When I finally spoke to someone they told me to make an account online and that they’d send an email, I wait 20 minutes and there’s no email so I call again and there’s no answer. I became frustrated and go downstairs myself and ask about the email. The lady tried to send again but it didn’t go through. She finally said that I dont have to make an account and that she put me down for the extended check out?? At this point I had lost the hour I was trying get. Overall there seems to be poor communication and management in the hotel and I wouldn’t recommend to anyone but you’re kind of out of luck because the other hotels near by are not much better.
No amenities
ByRon15
October 26, 2020
Same high price, but amenities have been slashed for what you pay for. No value
Great place to stay
ByRojo33
October 26, 2020
Rooms are up to date, bathrooms have a tall shower heads. Very clean facility. Friendly staff.