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Rated 4.1 out of 5 by 255 reviewers.
Rated 3.0 out of 5.0 by Religious pilgramige we usually stay at this location because it is close to EWTN center. This visit personnel seemed not to be interested in their customers. June 17, 2016
Rated 4.0 out of 5.0 by Comfortable room, convenient location This location made a great first impression: it looks new and clean, and the staff is very friendly. The room, bed, and bathroom were all very good. Outside the room, there are areas to relax, like around the pool or on the patio off the breakfast room. The location is convenient to the interstate. June 16, 2016
Rated 1.0 out of 5.0 by Run away! Hotel is in need of many repairs. All the plumbing is backed up and takes forever to drain. When I asked to switch rooms I was told by front desk that all the rooms are like that and revealed that the entire property has plumbing issues. Used the gym and noticed the water cooler inoperable. Again asked front desk about this and once again told me it's been out over a year. The elevators are malfunctioning with one if them completely out of order. The carpet was sticky, tv would work intermittently. i would not stay at this place as they need to invest Many dollars to bring it up to ihs standards. June 13, 2016
Rated 5.0 out of 5.0 by Great service! We thoroughly enjoyed our stay and will continue to stay at Holiday Inn Express hotels in the future. June 5, 2016
Rated 5.0 out of 5.0 by Great service, clean room, and Yummy breakfast A wonderful experience !! The hotel was well lit when I got to Birmingham. Beautiful grounds. Check in was very nice and everyone was willing to help with my questions. The room was very clean and nice and cool like I like it. The bathroom was spotless. The ice machine was close by and easy to find as well as the snack machine. Slept really well on the king size bed. Good breakfast the next morning !! June 1, 2016
Rated 4.0 out of 5.0 by good experience good experience. nice and friendly staff. clean rooms. nice location. May 31, 2016
Rated 4.0 out of 5.0 by Comfortable and Clean, Helpful Staff The front desk night person upon late check in was swamped but very hard working and polite. The breakfast person was also a bit overwhelmed. It appears the staff work very hard and could use some back up at peak times. We chose this hotel over others because it had a pull out sofa in the room. We were disappointed to see it was a pull out chair. We we called the front desk he rushed a roll away bed right up to us. Had he not have been so helpful and accommodating our scores would have been much lower. The room was comfortable and clean, just very humid. May 28, 2016
Rated 5.0 out of 5.0 by Great location My wife and I stayed here on our wat to Gatlinburg. We really like the location which was close to interstate as well as the hotel, May 26, 2016
  • 2016-06-23 T21:29:20.463-05:00
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