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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 854 reviews
90%
Recommend This Property

Ratings Breakdown

854reviews

  • 5 Stars
    448
  • 4 Stars
    284
  • 3 Stars
    70
  • 2 Stars
    29
  • 1 Stars
    23

Great stay

By

July 19, 2017

club

The hotel was excellent. Very efficient and pleasant staff. All the basics done very well, with no fuss. Room very clean.

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The worst Holiday Inn I have stayed at.

By

July 17, 2017

Bathroom needs repairs. Terrible view from my room of dustbins and carpark after requesting a good view. Freezing reception and the night manager tried to deny me my HI rewards.
Breakfast was half hot half cold and cutlery and crockery was not clean.
Understaffed hotel.
We took photos which we now can't find.

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Excellent staff and breakfast

By

July 16, 2017

Staff very professional ;breakfast good, frequently replenished; room minimalist--could use additional chair.

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Excellent

By

July 15, 2017

club

Highly recommended this property which is located near Bristol tms station hotel is very nice, clean and staff is very supportive.

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Excellent Bristol hotel

By

July 12, 2017

Would recommend this hotel for its location close to Temple Meads station, the facilities it provides and the quality of staff. Only issue was the £80 difference on the rate for the B

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Mr P Mountstevens

By

July 12, 2017

club

Staff efficient and friendly. Hotel well located for rail travellers such as ourselves. Close to city centre. Very satisfied with our stay.

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Update restaurant facilities

By

July 11, 2017

club

See previous comments about restaurant facilities Holiday Inn Express could provide improved restaurant facilities

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Great stay at a competitive price

By

July 10, 2017

I always stay at the this hotel when I am in Bristol. Great service, price, accommodation and only a 10 minute walk to the centre of town.

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expensive

By

July 08, 2017

platinumelite

Poor breakfast quality compared to similar or cheaper competitors in area

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Close to City Centre

By

July 07, 2017

club

Within walking distance of city centre, theatres etc, the hotel is easily accessed from most directions, has adjoining car park (not free) and is normal Express standard. Our room was very good having been updated with modern shower and usual facilities including coffee making facilities and iron, could only be improved with the addition of a fridge but not an included item. Value for money is debateable but for a 1 night theatre visit it suits us.

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Comfortably, clean and enjoyable stay

By

July 01, 2017

club

Stayed here in business and it to be good value. Tje staff were friendly and the rooms clean. My only composing is that the lift is to allow and there is only one.

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comfortable room

By

June 27, 2017

Poor dinner service.
TV woke us up in the muddle of the night by turning itself on.
No dinner served on some days.

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