Rated 3.9 out of 5 by 27
Rated 3.0 out of 5.0 by Jabs February in Calgary
Stayed in the Calgary Holiday Inn Express recently for four nights. My room was a good size and all of the features were to a good standard.
Internet Access was variable, on more than five occasions I could not connect, at at other times it was extremely slow (<0.7Mb/sec)
The single lift in the hotel is a big problem, turning what should be a 1 minute journey into a 5 minute wait.
Breakfast was basic, with limited selection or choice, with the pancake machine out ot action.
Other than at breakfast, there is nowhere to get a hot drink.
The staff were professional and helpful, on one ocassion offering to make some coffee up for us.
February 9, 2014
Rated 5.0 out of 5.0 by BusVis Very helpful staff
Room was very good except the bathroom has no door to close off from the sleeping area which can be a bit awkward.
The separate sleep/bath and living area is otherwise a very good set up.
Staff were very helpful and accommodating making the overall experience a great pleasure.
December 15, 2013
Rated 4.0 out of 5.0 by PNC001 Great Staff, Clean Rooms
Excellent staff, always pleasant and willling to help - rooms are clean and very good house keeping - hotel is getting a bit dated e.g. slow single elevator, heating in the rooms needs to be updated
December 2, 2013
Rated 3.0 out of 5.0 by VictoriaPhil Bathroom needs maintiance
I stayed room 904 and there were issues with the shower rod in the bathroom. The rod is one of those outwards curved ones, which is fine but the mounts were bent. Maybe a previous guest was pulling on it? So the shower curtain would sag into the centre. This was super annoying as I was showering the curtain wouldn't stay closed and would slide to the middle. I would continuously try closing it and trying to hold it. By the end of my shower there was a huge puddle on the floor of the bathroom. Very annoying and shows that they need some maintenance in their bathrooms here.
December 2, 2013
Rated 5.0 out of 5.0 by poipoix super comfy bed. helpful front desk staff
The bed was super comfy.The front desk staff was really helpful. fitness room is small but has everything I needed.
My only complaint is that there is no HD television.
November 25, 2013
Rated 5.0 out of 5.0 by MBT1 EXCELLENT SERVICE all categories
Really appreciate Cynthia's assistance with reservations,
Rachael's warm welcome during check-in
and friendly conversation during check-out,
Reynold's friendly greeting at early breakfast
and assistance with taxi for our medical appointment,
and warm secure underground parking during bitterly cold night.
November 21, 2013
Rated 4.0 out of 5.0 by VictoriaPhil Good location and what you'd expect from a HI express
Staff are friendly. Decent room at standard Calgary prices. Location is central for business visitors.
October 27, 2013
Rated 3.0 out of 5.0 by CalgaryDavid CalgaryDavid
The building is very old and the rooms are outdated.
First room I was put in was very smelly and I was moved to another room. I had to move again the next day (4 night stay) b/c it was booked.
Staff were attentive and I have no issues with them. The locale is less than desirable too since it is on the edge of downtown with many "interesting" folks around.
Seems very overpriced for an out of date hotel.
October 7, 2013