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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 603 reviews
86%
Recommend This Property

Ratings Breakdown

603reviews

  • 5 Stars
    357
  • 4 Stars
    141
  • 3 Stars
    40
  • 2 Stars
    31
  • 1 Stars
    34

Good value close to DC

By

October 23, 2017

club

Second time staying at this location. Very convenient if you will be going to Andrews. Also close to Alexandria an D.C.. Beds were comfy and breakfast was great.

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Enjoyable Stay, But ...

By

October 22, 2017

For business travel, I have stayed at this HI Express for several years. The staff is very thoughtful and courteous - a special kudos goes out to Mr. Tarree Douglas, Front Desk Manager. He's a real professional.

My only compliant/issue was the internet or, in my case, the lack thereof. During my entire week, I was only able to connect in my room for one night (and for one-half hour). This caused multiple problems since I need my laptop/internet for work at night. The use of the lobby computer was out of the question due to the very sensitive nature of my job. The staff tried to pitch-in and help but the whole matter appeared to be driven by the IT vendor/service provider off-site. It sounds like hotel management should have a stern talk with that party ASAP

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Everything we needed

By

October 21, 2017

platinumelite

Great room, staff was very helpful. Location is close to National mall (20 min drive). We were very happy with our stay.

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Little out of town but worth the drive.

By

October 20, 2017

platinumelite

We chose to stay out of Washington DC to be able to use our reward points.

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Great Service

By

October 17, 2017

club

Great service but noise level woke me up earlier than I expected - 5:48 am.

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good value

By

October 17, 2017

clean comfortable room, good staff, nice breakfast, convenient shuttle to Metro

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Great staff and clean room.

By

October 16, 2017

The staff is always great and the rooms are very well kept. If there is ever a problem they fix it right away. The manager and the night person are awesome.

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Great hotel

By

October 16, 2017

Excellent room for the value - very clean, friendly staff.

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Terrible

By

October 15, 2017

Dirty, musty, old property with a worn out shuttle van. Place might as well be on an island. No lounge, or restaurant nearby other than a Red lobster blocks away.

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Best in the DC Area

By

October 14, 2017

club

Upon arrival I will tell you that this is the most comfortable stay. I would definitely come again when in the area. The staff are very courteous and attentive to your needs. A real blessing to have a place to stay that was really clean and comfy. Thanks all.

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Great Staff make you feel like family

By

October 12, 2017

club

This hotel has a wonderful staff of caring individuals that make you feel like family. They were extremely considerate of individual questions and concerns and helpful in making recommendations for eating establishments close by based on our food preferences. I would go here again just to see them. The hotel did seem very clean, however, the chemicals used to clean the front lobby were extremely overpowering when you first walked into the hotel. It smelled as if they were attempting to cover up other smells. Walking down the hallway past the breakfast kitchen to our room there was a bad smell from time to time. Not certain what it was. The king bed room was a little cramped, but everything else for this hotel was extremely positive. Good beds, pillows, bathrooms and the rooms were kept in order.

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Clean

By

October 12, 2017

club

Nice and clean and the staff was great. Any questions or requests were answered and attended to immediately.. the hotel was jut what I expected and will definitely tell friends and family about this hotel. Thanks for a job well done.

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