 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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awesome experience during these times
ByCarmen
December 29, 2020
The reservation center was really great and answered my questions on travel agency discounts as I am a travel agent . Tyree at front desk called on my way there to adv of an issue with my room type, I panicked as this is the room type I needed, but he put us in a lower type, but still okay. We enjoyed the experience and the customer service. Sorry that I cant remember the morning agent's name as she also went above and beyond like Tyree
Quite and comfortable
ByKeyona
December 21, 2020
Everything was great! It was nice and comfortable and the room was clean! Absolutely no issue.. And plus the staff was very welcoming!
Great stay
ByHicks
December 21, 2020
Hotel was clean and room was great. Staff was friendly and answered all questions. Provided clear explanation regarding fees.
Loved it here
ByRuby
December 09, 2020
I have no complaints. Everyone and everything at this hotel was well planned. Very clean and comfortable. Cleanliness is a must for me and you all did well.
Outstanding Customer service
ByFirstlady
December 05, 2020
Young lady at the front desk was great. I spoke with her over the phone befor arriving and from that point until completing checkin on she went above and beyond to assist me with getting ri ok m to accommodate me. There was an issue and mix up with my online reservation and I was not able to get the room wanted but she was patient and very helpful
Dreams thru
Byjuice
December 01, 2020
Exclusive customer service..polite and accommodating
Loved it all. All of the accommodations were excellent
ByBubb
November 20, 2020
I loved the quietness, the hospitality and the staff.
Jacuzzi room was great
ByNikki
November 19, 2020
My visit to this location was great I enjoyed my stay very well. customer service was great polite and helpful with checking in and out instructions. the hotel was very quite no one making any loud noise down the hallways. There was also mask wearing by everyone going in and out of the hotel, there was hand sanitizer to clean your hands. My room was nice and clean very comfortable and I was able rest well.
Private weekend getaway
ByHerMommy78
November 17, 2020
The staff was professional and helpful.
The only issue that I had was I had a hard time turning the shower on. Something was wrong with the knob.
One of the beds had stained linen, not unwashed but they needed to be taken out of rotation.
Oh and I wasn't able to get a late check-out...other than that. My stay was peaceful and relaxing. Keep up the great work!!!
Fine stay
ByTwins mom
November 16, 2020
The check in was smooth. The only problems were that our room was not cleaned properly. The elevator was not labeled so we didn't know the lobby was on the second floor in which to check out. The staff was friendly and the bed was comfortable.
Clean Hotel and Great Customer service
ByShonnie
November 11, 2020
Fantastic hotel to stay at everything is clean and neat, the staff members followed all necessary procedures to ensure I was comfortable and satisfied due to COVID concerns. I love it the only issue I can honestly say I had was the bed needs to be updated very old, but overall I would highly recommend to others.
Room was dirty
ByKook
November 03, 2020
I thought housekeeping was coming in doing the day she came in at 6:30pm. I had been gone all day.