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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 418 reviews
97%
Recommend This Property

Ratings Breakdown

418reviews

  • 5 Stars
    338
  • 4 Stars
    59
  • 3 Stars
    9
  • 2 Stars
    3
  • 1 Stars
    9

Room and breakfast

By

May 20, 2017

club

Room was a surprise very well appointed and bed very comfortable. Breakfast was delicious with very many choices

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Staff

By

May 19, 2017

club

Quick to respond to questions and requests at the front desk. Cleaning staff were pleasant in helping w
It's our extra needs

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Great experience!!

By

May 19, 2017

platinumelite

Loved every minute of our free stay!

As an IHG Platinum customer, I had one free night and two nights that used points. The entire stay was glorious, and there was no cost to me.

I will definitely return!

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great experience overall

By

May 12, 2017

fabulous beds, service, breakfast, convenient location

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Comfortable and clean

By

May 08, 2017

club

Stayed one night and was very pleased with the room and amenities.

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Clean comfortable room and great staff

By

May 05, 2017

Have stayed here many times and would not look for another hotel to stay at in the area because once you find a winner - what is the reason to keep looking?

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Kid friendly

By

April 25, 2017

club

Excellent accomodations. Kids loved the pool, rooms were extremely clean, good breakfast and price was reasonable.

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Nice new hotel

By

April 20, 2017

New hotel in Canandaigua. Good location with lots of restaurants and grocery stores close by, although you would need a car.

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close to eveything

By

April 10, 2017

club

rooms are clean roomy, pool is relaxing, staff was friendly.

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clean updated convenient

By

April 04, 2017

club

Hotel was very clean and updated-everything about it was nicely done. I would stay\ again

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Nice, clean hotel

By

April 03, 2017

club

Nice hotel. Clean, great location, friendly staff, clean pool area.

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Always Reliable

By

March 20, 2017

club

HI Express is one of my 2 'go to' hotels for quick get-aways or overnights along a longer distance. Reasonably priced, reliable accomodations and service. The comp breakfast is a notch above most of the rest.

Posted byHotelStaff
March 23, 2017
Thank you for your feedback! It's always nice to hear when guests are happy with their stay here at the Holiday Inn Express! We hope you visit again soon!
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