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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 750 reviews
91%
Recommend This Property

Ratings Breakdown

750reviews

  • 5 Stars
    423
  • 4 Stars
    222
  • 3 Stars
    70
  • 2 Stars
    18
  • 1 Stars
    17

Comfortable bed, friendly staff

By

February 24, 2017

club

Hotel is a short ten minute walk from Cardiff bay front, then it's nice to catch water taxi to town centre.
From there it's a reasonable walk back to hotel.

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Value for money- good service

By

February 23, 2017

club

Overall the hotel was very good value for money considering that we booked a family room to stay with young children. The staff were very attentive and provided additional duvets and pillows for the children without request. The hotel itself is not the most pleasant on the eye but it is well located for Cardiff Bay and was comfortable, bar a stuck thermostat on the heater which made the room slightly warmer than ideal. There could be improvements to the variety and quality of cooked items on offer at breakfast but overall this hotel represents very good value for money.

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Best holiday

By

February 23, 2017

club

Had a wonderful time staying at this hotel and we are sure to book again.

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best hotel in cardiff for value and location

By

February 23, 2017

club

this hotel is in a very good location for Cardiff bay and central Cardiff, The hotel is clean and comfortable in all areas. Breakfast items are varied and plentiful. Finally the staff are very pleasant and could not be more helpful and friendly

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Great HI Hotel

By

February 22, 2017

club

Excellent hotel. Attentive staff and fantastic breakfast. Was a great choice for my family

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A comfortable night stay

By

February 21, 2017

club

Breakfast was lovely, quiet and well presented.

Pets were allowed which always helps.

Beds could be bigger though.

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Excellent service

By

February 21, 2017

club

Nice stay kids happy. Parking spaces need to be sorted only down side

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Good experience

By

February 21, 2017

club

The hotel was clean and comfortable . Breakfast included a great choice and helpful staff . Comfy bed and good shower!

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All good

By

February 21, 2017

club

Very comfortable clean and everything in the room worked thank you very anice enjoyable stay.

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nice stay

By

February 17, 2017

club

good location frequent train and bus service to centre of town

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Short break

By

February 17, 2017

club

The hotel was very friendly with nice clean rooms and a good choice of breakfast

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Quick stop

By

February 16, 2017

club

Very friendly and helpful staff, a warmer room would be good as heating didn't stay on. Also the option of a bath

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