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Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. great stay it was below zero out side but nice and toasty inside ,my wife and I would gladly stay here again February 25, 2015
Rated 5.0 out of 5.0 by Buffalo Hockey Great location and facilities. Warm space on a very cold Buffalo winter weekend. February 25, 2015
Rated 4.0 out of 5.0 by Good experience Nice place...well maintained. I've been to may IHG properties, and this is as good as any. I can't really complain about anything. February 24, 2015
Rated 5.0 out of 5.0 by Another great stay Despite horrific winter conditions the staff did a good job of keeping the lobby clean and friendly. I would recommend this location for Holiday Inn Express hotels if you going into the Buffalo area. February 23, 2015
Rated 5.0 out of 5.0 by Beautiful hotel What a delight to find new holiday inn that is in the center of everything. Restaurants in walking distance and great mall close by.. Wonderful staff and wonderful rooms February 22, 2015
Rated 4.0 out of 5.0 by First Stay Hotel was clean, friendly and comfortable. Breakfast staff was courteous and professional. Only bad experience was housekeeping. One day my room received no service and another day no clean towels were provided. February 22, 2015
Rated 5.0 out of 5.0 by Excellent Stay No problems, courteous service, excellent breakfast February 22, 2015
Rated 1.0 out of 5.0 by unprofessional staff was there for 3 nights, the first day they left a note to say that we will not get any service in the room that day. The second they did not leave any towels. We only went down once for breakfast, the trays were pretty much empty, and the staff were there chatting. No one cared about restocking. Most of the time staff members were chatting or on their phone. You can hear everything in the room next to you. The beds are noisy, and the finish in the room was pretty poor. Has to be the worst holiday inn experience ever. February 19, 2015
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