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Rated 4.1 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by Good & Not So Good This hotel is located in a tourist area, so it is well used. There also seemed to be a lot of construction workers staying at this hotel, which normally does not make for a safe hotel, but there were no issues on this trip with safety. Like I have already stated, the hotel has been well used, but has been kept up. It appears to have undergone a renovation or some type of fresh-up in the not so distant past. Everything was clean. The personnel; housekeeping, front desk and the breakfast lady were all above average. The front desk folks went out of their way to make us comfortable and to resolve an issue with our room on a Sunday when no maintenance people were available. Thank you very much. Overall, we had a nice experience. The only complaint that I really have is that the pool water is very cold. The ad states that the pool is heated, but ours was not. Other than that, we had a nice stay with no issues that weren't quickly resolved. November 27, 2015
Rated 5.0 out of 5.0 by Great Staff Comfortable accomodations I could not be happier with my stay at this hotel. From the moment I walked in to the moment I checked out the staff made me feel welcome and comfortable. My situation changed halfway through my stay and I needed help, spoke to the general manager and he went well above and beyond my expectations. The hotel is near some fantastic restaurants. I loved the fact that I could walk right out the back door and eat at a nice healthy place and if you are looking for a great restaurant that provides a little more than soup, salads and wraps go about five minutes down the road to the Rumba bar and grill... THE PLACE IS FANTASTIC!!!! November 25, 2015
Rated 4.0 out of 5.0 by Pillow and towels I felt the pillows were to soft even for the firm pillow. Also, we requested extra towels early in the morning but did not receive until late morning. Overall we enjoyed our stay. November 25, 2015
Rated 3.0 out of 5.0 by Please contact me Disaster introduction to this hotel, which I have stayed in before. My experiences were so bad , that If i wrote them here, people would cancel their bookings . November 24, 2015
Rated 5.0 out of 5.0 by Great Place to stay Very nice place to rest, great service, food and great location to the Airport, major dining, shopping and beaches, just an overall best place to stay November 23, 2015
Rated 5.0 out of 5.0 by best service ever great location, this hotel lobby and rooms is tastefully decorated. The scent in our room was very fresh and inviting. our bed felt as homely comfortable. The staff from the front desk to house keeping and all were very professional and hospitable. Breakfast was a variety to choose from. I would recommend this hotel to all my family and friends. Over all the entire property is immaculately kept and strike me as more upscale than other properties in the same chain. I am looking forward to staying with you any time I am in town. One of our # 1 spot for relaxing. November 22, 2015
Rated 1.0 out of 5.0 by Uncomfortable room - Poor experience Please refer my previous comments about poor shower quality in the bathroom and an out of order ice vending machine. November 12, 2015
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