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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 560 reviews
92%
Recommend This Property

Ratings Breakdown

560reviews

  • 5 Stars
    415
  • 4 Stars
    86
  • 3 Stars
    27
  • 2 Stars
    15
  • 1 Stars
    17

Newly updated!

By

April 27, 2017

club

Great hotel with very accomodating front desk staff! Brightly colored, updated hotel. Good location.

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Very friendly... needs new sheets

By

April 27, 2017

club

We've stayed at this hotel since it's opening at least once a year as we have family in the immediate area and love the ability to walk downtown. I see the staff as friendly and welcoming... especially the breakfast ladies... Unfortunately I also see the room rates rising and little areas of comfort and quality starting to decline. Particularly on this visit there was lots of piling on the sheets so they were itchy and it was difficult to get a really comfortable night sleep. Hopefully they routinely check this so they can live up to the higher rate they charge.

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Visit to USOC

By

April 26, 2017

club

Nice room. Great front desk. That's pretty much it. Was working so not a lot of down time.

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Oustanding Service by the Breakfast Team

By

April 26, 2017

club

The two ladies running the breakfast operation were some of the nicest people I met. It was a real pleasure to get to start each day with their wonderful service!

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Great Stay!

By

April 25, 2017

platinumelite

We stayed at the Holiday Inn Express in Colorado Spring. Your first impression is Wow! Great lobby area and the staff was very welcoming. The room was very nice.

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Everything is good here!!!

By

April 24, 2017

I was pleasantly surprised to see such a world-class property in such a small town. The staff reminded me of the staff from the Ritz Carlton. They went above and beyond to make sure that the customer service aspect of my steak was excellent. Kudos to you and your team

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Close stay to downtown

By

April 24, 2017

club

Stay was enjoyable and helped me get to work at the hospital the next am without delay

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Nice

By

April 24, 2017

platinumelite

Hotel was great, right in the middle of town. Team at the property were amazing and helpful.

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Great place

By

April 24, 2017

club

Excellent place to stay with the friendliest staff clean comfortable rooms, great breakfast and excellent wifi.

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Excellent HIE

By

April 22, 2017

The place is simply amazing. The fresh new look of the property was a nice experience upon entry. The staff had excellent customer service skills. Definitely enjoyed our stay there

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Cleanliness

By

April 21, 2017

Cleanliness of the room was excellent and smelled good.

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Excellent Hotel

By

April 21, 2017

club

I was totally impressed with this hotel. Kudos to Will and the entire staff.

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