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Rated 4.3 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by Welcoming Hotel Close to OSU During our stay we were welcomed by the hotel staff, and we were offered immediate suggestions of area dining and activities. Our room was very neat and clean with plenty of room for my family. Breakfast had many options with something for everyone. Overall, we had a very pleasant stay, and we will definitely stay here again when returning to OSU! July 6, 2014
Rated 5.0 out of 5.0 by Excellent All Around I stay in hotels almost every week, and they were wonderful here. The room was quiet, and I was able to get good sleep each night. I was not, however, greeted as a Gold Member when I arrived. I had to request to get my extra points. July 6, 2014
Rated 4.0 out of 5.0 by OK stay The hotel was very clean and in a great area, right near OSU. We had issues with the air conditioner never shutting off and it ran loudly. July 6, 2014
Rated 2.0 out of 5.0 by misleading Whereas the facitlity itself is clean, modern, and even with an indoor pool there was no smell of chlorine....other factors overweigh why I won't stay at this hotel again. We were in town for my dad to have brain surgery at OSU Wexner Medical Center. We found this hotel on a list of places to stay at the hospital. The selling point was shuttle service to and from the hospital. I needed to have a way for my mother to not have to worry about driving and parking when I had to return to Lima on Monday. When we checked in on Friday, we were informed that the shuttle service only runs Mon thru Thurs. The desk clerk tried to put it on us for it being not available--that we should have looked into that closer to make sure of its availablity. ( Sorry...but if you're listed on a paper at the hospital offering shuttle service and the hospital is open 7 days a week, then it should be a given that the shuttle runs 7 days a week too.) We also conveyed we may need another night or two beyond our reservation. We were told no problem-just let them know. When we let the desk know we would need 1-2 more nights, we were told it wasn't available-everything was booked up-that whoever said it'd be no problem spoke out of turn. To say the least, this stressed out my mother even moreso. As she packed her stuff to leave, figuring she'd have to stay in the hospital room with my dad, amazingly all of a sudden 3 more nites were available afterall. That tells me they were available all the while. Not impressed....won't do business at that facility again...... July 6, 2014
Rated 4.0 out of 5.0 by Good value for family We selected this location because of the large junior suite that could accommodate a family of 5 and the proximity to OSU. The rooms were large and the staff accommodating when we asked for additional towels. The kids enjoyed the pool. Breakfast was enough to satisfy us until lunch. Enjoyed our stay and when in the area again would stay here. July 4, 2014
Rated 4.0 out of 5.0 by Nice This is a very nice hotel and I would recommend them to others. Check-in was swift but I was offered no help with my bags even though I was alone and holding a 6-month old baby in my arms. The room was comfortable and quiet. Breakfast was a plus. June 30, 2014
Rated 5.0 out of 5.0 by Would stay again Nice hotel, nice room, great bed and convenient location June 28, 2014
Rated 5.0 out of 5.0 by Perfect for our needs. Check-in was quick and check-out even quicker. Staff was pleasant. The room was so quiet, I wondered if anyone else was staying on our floor. June 28, 2014
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