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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 470 reviews
92%
Recommend This Property

Ratings Breakdown

470reviews

  • 5 Stars
    334
  • 4 Stars
    80
  • 3 Stars
    23
  • 2 Stars
    17
  • 1 Stars
    16

Stopped for the night

By

October 19, 2017

We were driving thru Conway, Arkansas and decided we were too tire to drive and further. We were on our way to Mississippi for our 50th class reunion, The breakfast the next morning was very good. I always carry my pillow with me where ever I go but this time I accidently left it there when we left. First time I have ever done that. Usually a motel will toss what ever you leave in a room, Was very pleased when the lady called me about it and said she would mail it to me but I told her if they could hold it I would be back thru on the Monday. She said she would put a note on it saying I would pick it up on Monday. I really appreciated them not tossing it. It was the last pillow that my mother had made me. Thanks again for all the great service we encountered.

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Great stay

By

October 18, 2017

club

Clean rooms, friendliest staff. Wide selection on breakfast buffet. Was able to extra towels since the girls needed 2 for their head

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Would stay again.

By

October 17, 2017

Staff seemed bored was not greeted as others at different locations on this trip.
Amenities were up to expected standards.

Nice Place.

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Absolute worst

By

October 17, 2017

club

My stay at this hotel was the absolute worst. I had missed my first time going to that room and was charged without knowledge that they would charge me and then to book again to stay at the end of the week, the lady on the phone got the date wrong and thus charged us again and both charges were way over what their policy said they could take. In the end when we did stay, the staff was rude and ignorant and our room was not done upon arrival and wasn't even done when we eventually got into our room. The whole week I worried our bank account would bounce. Will never again come to this hotel.

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Great place to stay!

By

October 17, 2017

club

Hotel was nice and clean. Comfortable beds and large suites! Free breakfast.

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Great hotel!

By

October 17, 2017

Great location, great breakfast, comfortable and quiet.

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Breakfast

By

October 16, 2017

platinumelite

Breakfast was very poor quality for a big chain. Juice machine was broke (it was broke when I stayed in August), pancakes are not good. They come out of machine no larger than 3” across and are hard (well done). Real eggs would be nice. Always out of potatoes and biscuits are rock hard. Very poor food.

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It's an ok stay

By

October 14, 2017

club

It's an I'm stay. The foyer foyer and floor around the elevator was muddy after the rain. It was to be expected but it stayed that way for 2 days. Smudges on the room door. It's just the little things that make a difderence.

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Comfortable bed and great service.

By

October 11, 2017

club

Friendly and helpful employees. Clean environment with nice size rooms. Faithful customer to Holiday Inn Express Hotels. Went to another hotel for Wedding party and had bad experience with that hotel in area and was able to change hotels when room became available here. Thank you to the three ladies at the front desk that made that possible.

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Passing through

By

October 11, 2017

Had a great experience for the short time there and The staff was very helpful.

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Excellent Stay

By

October 02, 2017

Comfortable, large room. Great selection of TV channels.

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Comfortable bed; overall good feeling

By

October 01, 2017

club

Front desk very attentive. Loved the balcony. Breakfast was more than enough. And will stay at more IHG in future.

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