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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 370 reviews
95%
Recommend This Property

Ratings Breakdown

370reviews

  • 5 Stars
    276
  • 4 Stars
    64
  • 3 Stars
    10
  • 2 Stars
    12
  • 1 Stars
    8

Cortland Holiday Inn Express

By

October 23, 2017

club

Stayed at Holiday Inn Express during recent business trip to Cortland. Pleasantly surprised at the upgraded features of the hotel and the friendliness of staff. Hotel common areas and rooms were recently remodeled, clean and comfortable. Offered complementary breakfast which was comparable with most complementary breakfasts but the room was clean and the food was hot and plentiful.

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spiders

By

October 19, 2017

spiders in the stairwell and one in my room

breakfast was ok, eggs and pancakes terrible
but other choices were good

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Great mattress

By

October 05, 2017

The staff, check-in and check-out were great. The breakfast was very good with a nice variety of items. Super cinnamon buns and great coffee! My room was average. There was a stink bug on the other bed which sort of dampened my stay. Also, the rug had not been thoroughly vacuumed between the beds, and the bed skirt on the other bed was all askew. The bathroom was ok, although hot water was sort of scarce in the morning. It was not a bad experience at all, but I think for the price, it could have been better. It was just not as spiffy as other Holiday Inn Express hotels I have stayed at.

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Overnight Stay

By

September 29, 2017

club

Nice clean and spacious room. Courteous staff. Wonderful breakfast.

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Exhaustion Relief

By

September 28, 2017

platinumelite

After a long trip the Holiday Inn, just off the exit in Cortland, was a welcome sight. It was a very nice spot for a relaxing night.

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short stay

By

September 20, 2017

platinumelite

Just used the room to sleep. Everything was managed very well. This is a great hotel.

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Clean and comfortable at a reasonable rate.

By

September 12, 2017

Clean and comfortable at a reasonable rate. Breakfast was excellent

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Great stay

By

September 10, 2017

Very friendly staff at check in at breakfast and at check out.

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Clean Hotel with Friendly Staff

By

September 06, 2017

club

We were in town to visit a terminally ill relative, and worrying about the hotel was the last thing on our mind. Thankfully even though we booked sight unseen the hotel turned out to be very clean and convenient with friendly and polite staff. The mattresses were a touch hard for my personal comfort level, but my spouse slept just fine on his.

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Nice hotel

By

September 01, 2017

platinumelite

The hotel was very clean. The staff were very pleasant to deal with.

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cortland

By

August 30, 2017

club

this was a great hotel, clean, updated great value for your money

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Nothing special

By

August 30, 2017

club

My recent experience at the holiday-inn Express was average at best, if I had a choice I probably wouldn't stay there again. To sum up my expensive, I wanted some milk to make some hot chocolate but was told it was for breakfast only.the linen didn't smell fresh and we ran ot of toilet paper rather quickly. I book my stay for a relaxing time not to go back and fort about issues.

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