 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Loved the walk in shower and comfortable bed
ByBlue Eyes Angel
June 19, 2022
This was actually our minni honeymoon. I take care of my mom who is dieing. So we were just a mile from our house. Excellent option for a out
Great
Bydouglasc05
June 07, 2022
Hotel was great. Rooms was clean. Very relaxing. Staff was great
Great Service
ByJanette D
May 31, 2022
The front desk clerk was really helpful & I experienced great customer service at this hotel. Unfortunately…I did not get her name at front desk. :(
From booking to checking out my experience was great. I booked the hotel through a third party and accidentally reserved a standard room instead of a double queen suite for my family and I. I called the hotel & they were able to quickly notate my request in the comments. By the time we arrived they did not hesitate to put us in the double queen suite. On the second day there I attempted to wash my laundry in the guest laundry room. After purchasing soap & getting quarters at front desk. I had put my clothes in the washer along with the quarters & soap. Long story short the washer was down. I rang front desk & she quickly resolved my issues by refunding me the quarters & providing me more soap. I was able to wash my clothes at the top level floor with no more issues. Overall everything was great the room was nice and clean, staff was friendly and professional, price range was fair, and the hot tub was relaxing. I’m very satisfied with my stay. I highly recommend it! Thank you!!:)
Furniture dirty
ByDeeGee40
May 30, 2022
The hotel is ok but the furniture in the room was stained and dirty.
Convenient location in Deer Park
Byorbops
May 29, 2022
This is a nice Holiday Inn located centrally in Deer Park, TX. The room was clean and quiet, though the A/C made a little noise every time it started. The complementary breakfast was good, even though the pancake machine didn't work that well. One tip: Make sure to get a room away from the elevator, since the doors make a loud squeak every time they open and close.
Wonderful staff comfortable hotel
ByNettiefoofoo
May 27, 2022
I want to thank each and everyone who worked the days I was at the hotel they were so nice and pleasant and I really felt at home I will definitely staff at your facility in the future have a blessed day to all the staff
Professional Staff
ByKendo314
May 16, 2022
Staff was very professional and fun. Rooms were very clean, readily available and comfortable.
Comfortable
By
May 13, 2022
Clean facility, great location, friendly staff!
Available parking spaces for all, very quiet and peacful atmosphere. Proximity to restaurants and food services wad a plus.
Able to relax and good nights sleep
Bysweetlake
May 03, 2022
Parking lot was well lit. Check in was simple and quick. Service at check in was great. Staff was friendly and professional. Bed was comfortable. Television, lights and AC all worked fine. Overall hotel experience was good.
Unfortunately, my first bad experience
ByMSC Scientist
December 13, 2021
We were given a handicapped room for some reason which I thought was odd. The room itself was nice enough. The tv didnt work at all. We had to turn it on and off several times to make both the sound and picture work at any one time and even then had only 2 channels available. We decided better not to unwind with some tv. Try to go take a nice shower. We are used to excellent bathrooms with Holiday Inn Express, but this time it was sorely disappointing. There were holes in the tile and no matter what you did the shower head was so wonky and poorly upkept that water flooded the bathroom floor. With a baby, this was a recipe for heartache as she inevitably slipped and fell and hurt herself. All in all a disappointed stay but 1 in several is not enough to deter me overall.
Very convenient
Bytaeyudo
December 07, 2021
My family lives in Deer Park so this place was very convenient. The location was away from all the traffic so easy to go back and forth to neighborhood my family lived.
Calidad estancia promedio
ByBossundercovered
December 06, 2021
Si bien parte del personal atiende los requerimeintos, otros no hacen su mejor esfuerzo. La alberca solo es utilizable en verano, ya que no cuenta con calefacción.. La caja fuerte no funcionaba, aunque no la requería para mi uso. Limitados canales de televisión. Mala iluminación en el escritorio. Limpieza en genral buena, pero en la bañera podría mejorar.