Rated 4.4 out of 5 by 329
Rated 2.0 out of 5.0 by Ghost56 Prices way too high for what you get
Needed a place to rest during a long trip with my wife. We usually stay at Holiday Inns so we tried this one. Prices are out of this world for what you get. When I complained the front office staff said "We're remodeling". So I guess I and the rest of the visitors should pay for it. The room was nothing special, the coffee pot in the room was busted and the free breakfast was worth what I paid for it. Lousy bacon and powered eggs. Other options limited. I'm not expecting gourmet food just a decent breakfast. I just stayed in another hotel for business and paid a lot less and got fresh eggs for breakfast.
Holiday Inn you will be losing my business and a lot more unless you start to re-evaluation your business model.
May 23, 2016
Rated 5.0 out of 5.0 by TJ_traveller Never felt so welcome!
I've stayed at a lot of Holiday Inns (mostly Express) over the years since becoming a Priority Club member, but none have made me feel so welcome. First, the three best parking spots in the lot were reserved for Priority Club Members, then as I entered the lobby there was a white board on an easel with a special welcome to the Priority Club guests arriving, with my name listed. During check-in I was thanked, and when I requested my complimentary upgrade, they had beat me to the punch and already upgraded me to a Jacuzzi suite. The room was immaculate, the property well maintained.
I travel to Frankfort often, but had never stayed here. You can bet my next trip to town will be spent with these fine folks. Thank You for a pleasant stay, and for being wonderful people.
May 18, 2016
Rated 5.0 out of 5.0 by Ross0062 Sweet Stay
This was just an one night stay going to Gatlinburg. The hotel is close to many restaurants. Frankfort is a very interesting place and many things to do. We took two tours and drove around the city. The staff was friendly. The room was clean and quiet. The view from the room was a brick wall (LOL). Nice stay.
May 16, 2016
Rated 5.0 out of 5.0 by Wendell02 Above average Holiday Inn Express
The Frankfort Holiday Inn Express is one of the better Holiday Inn Express hotels that I have ever stayed in. As an IHG member, I have visited many throughout the country, and this one is well above average. The staff was great, and everything was very clean.
May 16, 2016
Rated 4.0 out of 5.0 by Kita san HolidayInnブランドとしての期待に沿う対応と安心感
May 13, 2016
Rated 5.0 out of 5.0 by Loribhorses Nice hotel
Second stay at this hotel. We travel to the Kentucky Rolex every year and we will choose this hotel again.
May 11, 2016
Rated 5.0 out of 5.0 by allybaky Expected Nothing Less
Holiday Inn Express is one of my favorite hotel chains by far, and for good reason. I have never been disappointed by Holiday Inn and this hotel met my high expectations. The beds and pillows were comfortable, rooms were clean and came with several amenities, and were decorated very nicely. I plan to stay here again should I ever return to Frankfort!
May 9, 2016
Rated 5.0 out of 5.0 by bunny23 Friendly Staff
Nice, clean room. Good food and selection at breakfast. Hot coffee. Pillow were comfortable. The roads are not properly marked so we had to call the hotel for more specific directions. The staff person was very courteous and her directions were excellent.
May 6, 2016