Rated 4.2 out of 5 by 161
Rated 4.0 out of 5.0 Pros and Cons
Had one of the large suite rooms. Very impressed with pillows. Most hotels have flimsy thin pillows, which ends up keeping me from sleeping. This hotel had the thickest and firmest pillow for any hotel I have stayed in within the last few years.....THANK YOU!! Breakfast was great for non-gluten free guest, and ok for gluten free guest. Pool was clean yet cold, but then again, it was 0 degrees outside that evening, so that could have been the factor. The only con I had was the bathroom in the room. The water was either scalding hot or ice cold, very difficult to find happy medium. The tub had difficulty draining and SEVERELY needed new caulking. Parts of caulking was missing or looked crumbly or even moldy. Then finding a silverfish on one of the towels when I pulled it off the shelf was a little unsettling.
February 28, 2015
Rated 5.0 out of 5.0 by thrill47 Basketball Coach
Super hotel enjoyed my stay. This is a yearly trip for my group.
February 26, 2015
Rated 4.0 out of 5.0 by jenklondos Comfortable and Clean
great place to stay especially if you are looking to visit a few of the distilleries along the bourbon trail.
February 17, 2015
Rated 5.0 out of 5.0 by RAK1960 Great spot to spend a night
I recommend this location for anyone looking to spend a night in the Frankfort/Lexington area. The hotel is clean & comfortable with excellent customer service. Furthermore, it is located in a quiet area near a wide choice for resturants.
February 11, 2015
Rated 3.0 out of 5.0 by Buttonsnatcher Nice towels
The breakfast area is quite small for many people to sit at the same time. The food is pre made and sometimes the pancake maker is broken. The apple juice was out but got fixed.
The credit card got charged a higher amount than what the bill showed. When addressed the person behind the desk could not answer the question why.
February 10, 2015
Rated 5.0 out of 5.0 by IrondequoitIndian Great location and comfortable Room
Right off I64 and close to stores and restaurants. Good size room and comfortable in all respects. Longhorn Steakhouse next to property is a good place to eat and no need to drive there.
January 28, 2015
Rated 5.0 out of 5.0 by Travelingbusiness Business
The hotel staff was nice and very accommodating to my request while staying at the Holiday Inn Express. I would highly recommend this hotel to any business traveler.
January 26, 2015
Rated 1.0 out of 5.0 by mnmary Would not recommend this Hotel to anyone
Based on this experience I will not be staying at Holiday Inn Express in the future.
January 20, 2015