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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 391 reviews
90%
Recommend This Property

Ratings Breakdown

391reviews

  • 5 Stars
    255
  • 4 Stars
    80
  • 3 Stars
    24
  • 2 Stars
    21
  • 1 Stars
    11

Home away from home

By

January 18, 2017

Great place e to stay with friendly staff and comfortable rooms

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Dependable Comfortable Stay

By

January 18, 2017

I travel to the area several times a year and this hotel is ALWAYS my first choice to stay at in the area. Book early because they fill up quickly. No hotel can have a perfect room all the time but if there is a problem they do everything to fix and accommodate the guest. The breakfast and food service team is awesome.

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Welcome to the commonwealth's capital!

By

January 16, 2017

I had a nice relaxing stay at this holiday inn express. The location is currently under renovation and I was impressed to see the upgrades that has been made this far.


My arrival was later and the front desk clerk"Brittney" was a wonderful lady. She explained the construction, recognized me as an elite member and made me feel right at home.

I would recommend this property largely due to the staff and location. Thanks to all again for the hospitality!

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Home away from home

By

January 12, 2017

platinumelite

This place has become my home away from home. I would highly recommend this hotel to anyone.

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great hotel

By

January 06, 2017

Jerad the manager is one of the BEST in taking care of his guests. always respectful and courteous

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Comfortable bed and great serrvice

By

January 06, 2017

club

The rooms were really clean. The room I stayed in had a horrible blue light shining in the room All night.room 209. You need to install curtain shades to block out the light

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Family trip

By

January 01, 2017

Comfortable room. Hotel pool was closed for renovations. Breakfast area was newer and not conjested.

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Great hotel and staff

By

December 31, 2016

club

All hotel amenities and staff were great. Rooms were clean and breakfast was good. Would stay again in the future.

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Frankfort

By

December 31, 2016

Great place to stay. Clean, comfortable and friendly.

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Comfortable stay

By

December 19, 2016

club

The mattress and pillows are quite comfortable. The rooms have mini refrigerators and microwaves. They have upgraded from the awful bitter coffee to single serve Keurig which was a pleasant surprise. The hotel was under construction/remodel while I was there so the pool was closed which didn't bother me.

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Outstanding Guest Services

By

December 16, 2016

club

Jarrod and his staff are very attentive to their guest needs, and conscientious that the guest is both comfortable, and pleased with his/her stay. They are very nice folks who make the Holiday Inn Express Frankfort very appealing for a future stay!

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Great place to stay

By

December 16, 2016

platinumelite

The hotel was under renovation last time we were there this summer and looks great now that's it finished. Always enjoy our stay at this Holiday Inn

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