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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 311 reviews
94%
Recommend This Property

Ratings Breakdown

311reviews

  • 5 Stars
    221
  • 4 Stars
    64
  • 3 Stars
    13
  • 2 Stars
    6
  • 1 Stars
    7

Great Hotel

By

April 27, 2017

Overall great stay. Only 2 complaints

1. Don't like the sheets and covers on the beds... not enough... Although the mattress is comfortable, I didn't sleep well.

2. Breakfast food is horrible... Very cheap and very processed.... But I like the coffee


Outside of these complaints, I love the hotel. Staff is great and friendly, hotel is recently refurbished and looks and smells like it was just built with a very eclectic look. I will definitely stay here again, will only get the coffee and eat breakfast at the IHOP next door.

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Great Hotel

By

April 23, 2017

club

Great hotel and staff, the hotel is very clean. Breakfast was very organized and fresh fruits. I would highly recommend this hotel.

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Comfortable and Convenient

By

April 19, 2017

This hotel is in a convenient location and overall if well taken care of. The breakfast bar always has many options, you can usually have bacon and sausage along with scrambled eggs and omelettes every day instead of only getting bacon or sausage and getting eggs or omelettes, they serve them all each day. I've been to some Holiday Inn expresses where all they served was that nasty turkey sausage, so this is a really nice change.

They also have a Manager's reception here 2 nights a week where they serve food along with beer and wine.

The only thing I really don't care for here is the strange odor that is most noticeable near the elevator. It would really be nice if they could get that smell out.

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Clean room and great service

By

April 17, 2017

My stay at this hotel meet all of my expectations and more. The staff was very nice and helpful during my stay, the room was very clean and extremely relaxing, breakfast was very good and had plenty of options. Will definitely stay again in the near future and would recommend this hotel to anyone!

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Comfort and relax

By

April 15, 2017

platinumelite

Best IHG hotel in the south west region of Dallas.

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Great handicapped accessibil rooms!

By

April 12, 2017

club

Handicapped/wheelchair accessible rooms are very spacious. Handicapped bathroom was well equipped

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A/C could have been better

By

April 03, 2017

club

All good except the A/C. Staff was nice. clean, tv good,
bed soft, food good.

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Great Food

By

April 03, 2017

club

Excellent selection of food to chose from and the coffee was really good.

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Good value for the price

By

March 31, 2017

Use this hotel often. The recent remodel looks great. Feels much more up to date. Unfortunately, the check-in process this time was unbelievable. Never more than one or two guests in front at the line. This time the wait was more than a hour to get checked in. A little preplanning on registration process could of prevented this.

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Good hotel

By

March 31, 2017

platinumelite

Standard issue. Good location Good breakfast. Pool was gross.

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Clean rooms

By

March 30, 2017

The rooms were very clean. The halls and elevator were warm, but the rooms are nice and cool. The surrounding restaurants are within walking distance. Would highly recommend staying here.

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Extended Business trip

By

March 30, 2017

Comfortable beds, clean rooms, reasonable breakfast

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