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Rated 4.6 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Great stopping place Convenient to restaurants, shopping, right off expressway. Courteous staff, clean rooms, good selection for breakfast. Pool July 7, 2014
Rated 2.0 out of 5.0 by Sleeplessness If the Air conditioning system worked smoothly and quietly, we would have enjoyed the stay. July 7, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised I havent stayed at an IHG hotel in years. This facility was chosen by us due to the location of the hotel in conjunction with our events. I was pleasantly surprised when I arrived to the hotel and it had a beautiful private setting off of the highway. It is set back away from the hustle and bustle of traffic but within walking distance to restaurants and shopping. The staff was great, the beds were comfortable, and the breakfast was excellent. The only thing I would recommend to the hotel is that it look at upgrading the bathrooms within the room. I give this Hotel a 5 out of 5 for location, friendly staff and great rooms. I would recommend this hotel to anyone. July 3, 2014
Rated 5.0 out of 5.0 by Excellent Vacation Interlude This is one of the most appealing Holiday Inn Express hotels in which we have ever stayed. The building is fairly new (10 years) and in excellent repair and appearance. The rooms are spacious, quiet and supplied with excellent toiletries and comfortable towels and linens. One first encounters beautiful gardens upon arrival -- an accurate first impression of the overall condition of the hotel and an appropriate reflection of the management's dedication to making this an excellent property without sparing expense on maintenance, gardening or guest comforts. The hotel is conveniently located to restaurants, some of which are in walking distance. After a 500 mile day journey, the Hagerstown hotel proved a most relaxing and delightful locale in which to recover! June 30, 2014
Rated 4.0 out of 5.0 by Normally great at HI Express Everything was great at our overnight accommadations, except that I could not connect to the WiFi. I asked for helpo at the front desk, but was not able to help me. He said, "Some times it doesn't work with android, which expiained my kindle, but I couldn't c onnect for mhy computer either. BUMMER! June 29, 2014
Rated 4.0 out of 5.0 by Decent hotel- service needs work Waited in our car for 2 1/2 hours to check in after we were promised a room in a 1/2 hour. Housekeeping should have been asked to get 1 room ready when we were originally told there would be a 30 minute wait. June 26, 2014
Rated 5.0 out of 5.0 by Overnight stay was very good Checking in to this hotel was fast and I really enjoyed my one night at this hotel. I would stay here again if I am back in this area. Free breakfast is a plus. June 26, 2014
Rated 5.0 out of 5.0 by Great stay in Hagerstown! We always stay at this location when passing through MD, easy on/off 81, breakfast included, indoor swimming pool/hot tub, easy access to mall and other restaurants. Staff are nice and the place is clean! June 25, 2014
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