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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 609 reviews
93%
Recommend This Property

Ratings Breakdown

609reviews

  • 5 Stars
    445
  • 4 Stars
    100
  • 3 Stars
    32
  • 2 Stars
    21
  • 1 Stars
    11

Great option on I-81 corridor

By

March 28, 2017

club

This is a good choice for a stopover along I-81. Towards the higher end in quality of many HI Express locations I have tried. Breakfast was very good, and the young lady attending was just too cheerful for 7:00 am.

The area has lots of decent options for dinner, and you can fill up with Starbucks on the way back to the highway (although even the hotel coffee was pretty good). Looks like great shopping in the area too, but we are just using for a quick stopover.

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Observation of room upon entry

By

March 25, 2017

club

For future reference, We discovered that our room was possibly an animal friendly room and perhaps had guest prior to us with animals. My wife has asthma and did have a difficult time breathing by morning. I do believe this may have been because of previous animal contact in that room. Please ask future guest when they are booking, if they want a none smoking/ none animal friendly room. In all fairness we did not smell any overt signs of animal contact, but past animal contact appeared evident as my wife had a asthma flare up, as she typically does around animals in the past. The room was clean and nice and this is just a reminder, that not all guest are animal lovers and some do have illnesses related to animal dander, hair, saliva etc.; Over all every thing was excellent and we thank you.

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Great stay

By

March 24, 2017

club

Staff was friendly and they help me with everything that I need it in order to make my stay comfortable during winter storm Stella. Will definitely be coming back to this location for another day.

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Wonderful experience!

By

March 23, 2017

Extremely nice place, clean, friendly staff, nice pool, hot tub and breakfast, close to shopping and restaurants!

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Courteous staff and very clean

By

March 21, 2017

club

We stayed at the Holiday Inn Express in Hagerstown recently for a sports event for my daughter. The staff was very nice and the hotel was very clean. We were very happy.

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great service and great location

By

March 21, 2017

we often stay at this location since it is a half way point to our daughter*s house in North Carolina or our first stop on the way to Florida, It has easy access from the interstate and many good resturants near by. The staff is always friendly and willing to meet your needs. The free breakfast is fair although the staffing is excellent and friendly. I would gladly return to this location on by next trip south.

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Nice place - stay every time for business

By

March 20, 2017

Stay here every time I'm in town for business. Always good staff, decent breakfast, always clean rooms. You can walk to the Outback and BW3's, which is a huge bonus.

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Happy stay for baby

By

March 15, 2017

club

My two-year-old loved the big pillows. We slept very well which is good because we'd had a rough night staying somewhere else the night before and had a ways left to drive on the way home from a big trip. The breakfast had a lot of options, including hot eggs and full-size muffins. Breakfast goes until 10 and checkout is noon, so we got to sleep in and take our time. The room smelled pleasant.

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Comfortable and relaxing!

By

March 08, 2017

club

Great comfortable relaxing space. Nice family environment.

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Had a Blast in Holiday Inn Hagerstown, MD

By

March 07, 2017

club

Recently I stayed with my family in Hagerstown, MD and had a very nice time there at the Holiday Inn Express. It's very conveniently located near many shops, restaurants and entertainment attractions. The Hotel Staff were very kind and the overall experience was worth it.

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Comfortable bed. Hot tub dirty

By

March 02, 2017

club

The bed was comfortable but the hot tub hadn't been suffuciently cleaned. When we ran the jets, grey foam and hair came out.

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Everything was fine

By

March 02, 2017

club

Everything was fine except for the door cards that kept quitting working.

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