 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.7
95%
Recommend This Property
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Very pleasant stay
ByShortyH81
August 08, 2022
As always with Holiday Inn Express you can be sure of what you are going to get. This location was very pleasant overall with a clean, quiet, and comfortable room. Staff was very friendly and accommodating. Will stay here again my next trip to the area.
Comfort and Joy
ByGotta get that rest
August 04, 2022
Absolutely loved my stay clean nice folks rested well will definitely recommend this hotel to all my family and friends if your looking for peace and quiet this hotel is it even though I was traveling with a little one
Comfortable bed and staff was great
ByThat68
August 02, 2022
Had a great nights rest and would highly recommend this location due to friendly staff, comfortable bed and nice variety of breakfast provided.
No bill on-line and rude staff.
ByPrivate
July 29, 2022
Not a great IHG/HIE experience, to be sure.
To the front desk staff at check-in ... I apologize, sincerely, for the inconvenience I put you through. Thank you for correcting me in the error of my ways.
ps - that bill not being available on-line thing is really getting aggravating, IHG/HIE.
Great hotel
BySid916
July 09, 2022
I travel for work and only stay with IHG. Always accommodating with my schedule for checkin. Great breakfast typically and always a room ready. ............................................................
Comfortable and great service
ByJlosummer01
July 05, 2022
The hotel staff was welcoming the room was great I would go again to any location the food was good and fresh the pool was relaxing they had a shower to rinse yourself off and a restroom in the pool area if you needed to change or use the restroom very convenient
Comfortable Room
ByDWD53
June 12, 2022
Large comfortable room. Like pump style soap and shampoo in shower.
Good customer service and excellent amenities
ByGlenn
June 07, 2022
Great comfort, convenient location, good food, bedding and breakfast.
Comfortable rooms
BySLFCEF
June 01, 2022
Great place to relax and stay…close to everything you would need for shopping, not far from airport and a beautiful park for walking or just relaxing by the lake. Hotel is next to a nice BBQ restaurant as well
Loud and Lax
ByChris
May 19, 2022
This hotel is right on FM1960. DO NOT LET THEM PUT YOU IN A SOUTHERN ROOM. Super loud.
some of the parking is taken up by construction equipment. And not out back. Up front, as in prime guest parking.
Out back, there are cars being halfway taken apart. up on jacks and tools everywhere under them. Shade tree mechanical isn't something I expect when staying at a hotel.
Housekeeping is doing their best, but having them still cleaning rooms a 5:30-6pm means either your rooms are trashed and they have to basically rebuild them, or you are starting later than most hotels.
I feel that the staff is working at an acceptable level, given the times, but the hotel ownership doesn't care one bit.
Bed was comfortable, clean rooms
ByLaray48
May 17, 2022
Very nice hotel in a great area. Restaurants, Walmart, and shopping centers are within walking distance.
This will be where I am going to stay whenever I visit Houston in the future. I Highly recommend this hotel.
hospitality ad accommodations
ByMR.Dyrlebanksii
May 16, 2022
the room was clean the fluid at breakfast was worthy greatly healthy