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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 304 reviews
94%
Recommend This Property

Ratings Breakdown

304reviews

  • 5 Stars
    215
  • 4 Stars
    58
  • 3 Stars
    13
  • 2 Stars
    11
  • 1 Stars
    7

Hotel needs renovation

By

June 23, 2017

We checked in on the 19 of June and encountered problems from the start. The hot tub had a diaper in it that staff took no action, after being informed of it.. Room 128 the TV turned off and on, The front desk was informed of that and Maint? could not fix it. The WI Fi is poor. Management shows a definite lack of interest in the property. The computers for the office, one did not have a printer, and the other computer's printer was password protected, the manager had the pass work, and was not on the property. Why advertise if you can't use it. The parking lot has broken glass in it that needs to be cleaned up. Doubtful we will stay at this property in the future.

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Good nights sleep

By

June 23, 2017

platinumelite

Room was large and very comfortable. Staff was very friendly and helpful. Check-in and check-out was smooth.

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Great Night Stay!

By

June 22, 2017

We have stayed at this hotel numerous times because it is clean, quiet, safe and comfortable. The staff members are always welcoming and helpful. We recommend it to any travelers.

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Lancaster Holiday Inn

By

June 22, 2017

This clean comfortable hotel is a great choice for a stay in Lancaster

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Nice hotel

By

June 20, 2017

club

Spent one night here. Arrived around midnight. Got checked in rather quickly, which was nice. Hotel was very clean and room was clean. Had decent breakfast. Would stay here again.

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Easy Peasy for a Good Night's Sleep

By

June 18, 2017

club

Arrived very late. Room was very welcoming, clean and perfect for my tired body to get some rest.

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Mid Range Value

By

June 17, 2017

club

Not the worst place to stay in Lancaster. If all you want is a bed and something out for breakfast you are good. Staff not friendly and not the best neighborhood. If you are on the backside of the hotel no parking due to proximity to the apartment complex / alley. So if you want a room view of your auto ask for front or side facing room.

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Great stay

By

June 13, 2017

club

Really enjoyed the stay. Mrs. Melissa was great. We had a quiet room and the breakfast was good.

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good clean place in town

By

June 13, 2017

club

This place is very clean with newer beds Keurig machines in rooms big TVs with Directv.
a real good deal in Lancaster

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Comfy place to stay in Lancaster

By

June 07, 2017

platinumelite

The stay at this hotel was generally a pretty good experience. For the most part, the staff were very friendly. The WIFI didn't work very well. The service kept going in and out. I would recommend this hotel to others.

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comfortable updated clean

By

June 05, 2017

this was nice hotel. I like staying at holiday inns you know what you are going to get. this one was clean and updated / new

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Business Trip Lancaster

By

June 03, 2017

Very pleased with accommodations and service. The room was clean and spacious. Breakfast selection had a variety of choices.

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