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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 655 reviews
95%
Recommend This Property

Ratings Breakdown

655reviews

  • 5 Stars
    488
  • 4 Stars
    128
  • 3 Stars
    19
  • 2 Stars
    13
  • 1 Stars
    7

Excellent place to stay

By

December 24, 2019

I enjoyed my time there with my entire family. We got checked in on time. Room was cleaned. We stayed till 1pm even when the regular checked out was 11am.

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Two month stay

By

December 22, 2019

club

The staff was friendly, but not so much helpful when it came to my internet issues. The guests were loud. There was expired milk poured from the container into my coffee. Local panhandlers startled my coworkers and myself at all hours of the day and night. Dislike the large windows in the pool area. There’s no sense of privacy since you’re exposed to other guests walking through the hallways and people outside. Would have used the pool area if a hot tub was available.

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Comfortable bed and great service.

By

December 10, 2019

club

Over all present hotel, professional staff, clean.
Fresh breast.

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Parking

By

December 07, 2019

club

Good hotel. Not good if you have to park a moving truck

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Nice Stay

By

December 05, 2019

Staff was extremely friendly on check in and check out.

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Comfy and clean

By

December 04, 2019

Very nice and clean. The host we're extremely nice when we came in and the breakfast attendants were very polite

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Rude Front Desk Staff/Unresponsive Management

By

December 02, 2019

club

I attempted to bring concerns to the front desk staff, as she kept walking away from the conversation. She was rude and confrontational, before saying she was done with the conversation and left me standing there. I later asked Management to call me regarding my initial concern and staff professionalism, and never received it.

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good place to stay

By

November 21, 2019

The staff were great and the whole place met my expectations.

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Good stay

By

November 18, 2019

club

It was good. No big issues. Anytime I go back, I’ll probably use this same hotel.

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Going to Chicago

By

November 13, 2019

Great place to stay before going to a Chicago Bears game

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Business meeting

By

November 13, 2019

Comfortable bed but load guest walking thru hallways without consideration of time

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Loved the room

By

November 12, 2019

club

Everything was excellent the room was great I actually had the suite with the whirlpool which was lovely the room was clean the hotel stay overall was quiet and neat only thing I didn’t like was how the front desk person told me breakfast started at 9:30 but it was really over at 9:30 so I missed it because I got to the lobby at 9:40am everything was pretty much gone so I didn’t like that

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