 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Great place to stay
ByPops
May 20, 2022
It was a great stay. I understand that the hotel is undergoing renovations, but there is very little disruption. Even without a kitchen, the staff do an amazing job of putting out a good breakfast.
IHG Best
ByPDubs5
March 10, 2022
Once again IHG Holiday Inn Lansing exceeds expectations. Staff, room, convenience and comfort is a constant experience for me while in Chicagoland.
Lupe is a delight. !
wj
Nice stay
ByPerk
December 18, 2021
We liked our clean and updated room. Thank you so much, Mike and Peggy
Hopefully Renovation Done Soon
By2025
December 11, 2021
Our rooms was clean when we arrived. I was aware of the renovation was going on noise wasn’t bad . However I was very disappointed with the brown paper bag breakfast and no fresh coffee. I can’t speak on room service since I was told I had to stay a week to have roo
service we stayed 5 days which meant we we need towels or trash bags I had to go downstairs.
Very disappointed
By2025
December 10, 2021
DISAPPOINTING dollars for 5 days and having to go downstairs to front desk to ask for trash bags and towels, breakfast served in a brown paper bag . No fresh coffee
Average place
ByIsrael
December 01, 2021
Over the phone they told me I could have a room that at my arrival wasn’t available
Lansing area place to stay!
ByPDubs5
November 27, 2021
Convenient, Clean and wonderful staff.
Greeted with smile and gratitude for choosing Holiday Inn.
Lupe !!! (front desk) Kim, (housekeeping) fantastic reps for IHG brand. Friendly, helpful, professional.
When staying Chicago South - best choice.
Hotel stsy
ByInis
November 16, 2021
I was able to rest comfortable. They took great measures to prevent spread of germs. However it was doing some remolding and because of COVID breakfast was sack lunches. The desk attendant did express condolences for our loss.
Coffee
ByYodi
November 08, 2021
More coffee options other than that great costumer service!
Decent hotel with great staff
ByTraveller
November 08, 2021
Fran and Vanessa at the front desk were great, room needed cleaning and soap and toilet tissue were missing. Also there are renovations going on right now, so a lot of areas are taped off, etc.
Friendly and helpful staff
ByLeon
October 31, 2021
Hotel was being renovated but was still clean; comfortable and staff was great.
Why not a renovated room.
ByNina
October 21, 2021
I read from other reviews that this hotel was under renovation and that was 4 mo's ago. We did not see a lot of customers, being a Sunday and Monday. We were wondering why we were not given a renovated room? The carpet was very stained as well as the curtains