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Holiday Inn Express London - Greenwich

Bugsby Way Greenwich , London, SE10 0GD

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 1854 reviews
92%
Recommend This Property

Ratings Breakdown

1854reviews

  • 5 Stars
    1041
  • 4 Stars
    560
  • 3 Stars
    147
  • 2 Stars
    70
  • 1 Stars
    36

Great Location! Cozy Bed!

By

November 30, 2021

club

My boyfriend traveled from the US to London to visit his sister in uni in Greenwich area. The hotel was walking distance to her dorm / residence and walking distance to the Jubilee line as well. (Probably about 10 minute walk max) Upon arrival, the staff was very warm and quick to check us in. After being super jet lagged, our bed was SO comfortable and the pillows weren't too soft and supported your head well. The only thing i would say is that the rooms were a little chilly despite having the thermostat set to 23 during our stay, likely due to draftier windows and cold outside temps. Otherwise SUPER wonderful experience and will likely rebook when we go back to visit again. :)

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Great base location

By

November 27, 2021

platinumelite

This hotel is in a perfect location for a London trip. All the staff were really friendly and helpful.

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Average stay but great service

By

November 26, 2021

club

Would stay again but staffing issues had a rolling effect on the room standards. However staff member was able to turn experience around from just providing great service

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Good location but parking costs are high!

By

November 25, 2021

platinumelite

Location of hotel is good. Rooms were clean and comfortable. Breakfast selection was good. Staff attentive and friendly.
Parking fee is £20 if you need stay over 6 hours which adds £20 to nightly stay!!

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Great weekend away

By

November 24, 2021

platinumelite

Fantastic overnight stop, clean, warm and friendly

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Greenwich experience

By

November 24, 2021

club

Everything good but beware of parking cost, and breakfast not great

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Good and comfortable stay, nice staff.

By

November 20, 2021

club

Quiet and comfortable place, friendly staff. Breakfast selection could have been a bit better.

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Good stay but breakfast and coffee

By

November 19, 2021

Good stay and very decent sleep on both nights but breakfast and coffee poor. TV dated but location perfect

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Great stay, great staff

By

November 17, 2021

club

After a long train journey and a short walk it was great to get checked in quickly by a friendly face and then even better when served by a lovely member of staff.

Sue was very welcoming with a lovely beaming smile on her face. A pleasure to talk to.

Even when we returned on the evening, all staff were very pleasant and helpful. The experience was topped by a comfortable bed followed by a delicious breakfast in the morning.

Highly recommend

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Old and tired.

By

November 10, 2021

club

This hotel is well placed for visiting the 02 unfortunately that is all it has going for it. The rooms are so small you wouldn’t believe and in desperate need of refurbishment. The staff overall were ok but not great, Imran on the front desk was the standout performer, top guy. The breakfast staff were obviously under staffed as most of the breakfast components were missing. Facilities are really poor. The bar was understaffed given the amount of rooms the hotel has
Overall for the outrageous price they charge, very very poor

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Convenient for O2

By

November 01, 2021

Clean, convenient and Co-operative staff. Usual IHG standard gave us a pleasant stay

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Nice hotel

By

October 31, 2021

But not good on the food
Quite a walk from North Greenwich with luggage

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