Rated 3.9 out of 5 by 94
Rated 5.0 out of 5.0 by Ted777 Good Value for Monterey Area
I received a complimentary upgrade to a suite as well as an amenity bag with bottled water and snacks. The hotel is next to a Wal Mart, which is convenient. The hotel has free parking and an indoor pool. My suite had a comfortable king bed. I like the availability of bonus point packages. This hotel is a practical and convenient option.
February 7, 2014
Rated 5.0 out of 5.0 by ShaleyoneF I'm back, again...
I'll keep it short and sweet - was supposed to stay one night which turned into two...as usual...because I feel at home and the drive back to Sacto wasn't as appealing as staying over just ONE more night in the Monterey area. Thanks for the continued hospitality, and I'll see you soon (of course).
February 1, 2014
Rated 4.0 out of 5.0 by MaryP64 Good Holiday Stay
I have to admit I was very trepidatious to stay here due to the varied reviews but since I had unknowingly booked a prepay stay with no possible way to get a refund, I stayed here anyway despite my reservations about it all... I am very happy that it was better than I let myself hope! We did not experience anything that was super uncomfortable. The staff was friendly, the rooms were clean, and it was quiet. That's all I really needed. The refrigerator and microwave in the room were an added bonus! Very helpful since we were there a week. The only complaints I had were the very slow and unreliable internet, the slightly uncomfortable bed, and the fact that the people who ran breakfast did NOT keep up with the people traffic well at all. But other than that, my stay was fairly enjoyable and I would probably stay again if I were to be in the area again.
January 5, 2014
Rated 4.0 out of 5.0 by DuckCommander1 Great room and friendly staff, but wifi was poor at best
Everything was as expected for a Holiday Inn Express. Very nice room, very clean and friendly staff. The only downfall is dont plan on using the wifi to stream movies. Had less than 0.42 mbs during my stay.
January 2, 2014
Rated 2.0 out of 5.0 by Gmoney15 Not a great experience
Elevator was out, the front door was locked after we came back from dinner. The blanket had a 8 to 10 inch hole in it and the ice machine didn't not work on my floor. Manager had the nerve to tried and call another Holiday Inn Express property in Seaside 5 miles away a dump. Shower head was clogged with corrosion and water pressure was terrible. Didn't recognize us as an IHG member. The only reason why it was a memorable experience is because I remember everything that was wrong.
January 1, 2014
Rated 5.0 out of 5.0 by jsnis17 Excellent stay at this Holiday Inn Express
We love it! We were upgraded to a suite which was lovely since we were on our honeymoon (we didn't even mention that but the staff person was just very sweet).
The person at the desk, Roneil (?) was extremely friendly and made us feel like family members.
I'll be staying here again.
December 28, 2013
Rated 5.0 out of 5.0 by Sal5110 Excellent Service
The front desk staff is wonderful! Being a regular guest, I'm recognized by my name, which is a personal touch. Recently, I check out at 3am and the front desk brewed fresh coffee!
December 20, 2013
Rated 5.0 out of 5.0 by ShaleyoneF Always a pleasant visit...
I have stayed at many of the Monterey County and Bay Area hotels and inns and nothing compares to the value, cleanliness, amenities, and friendly staff at the Marina HIE. It's an extended family for me as I travel so much for work. I'm to the point of preferring the extra drive to the familiar and comfortable surroundings rather than risking a Bay Area stay. The hotel is about 15 mins. to Cannery Row and the same to Carmel. Convenient location for food and fun...went fishing out of Monterey for the first time and had a great day - finally some relaxation!
Anna, Vic, and Holly are the best!
December 18, 2013