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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 464 reviews
91%
Recommend This Property

Ratings Breakdown

464reviews

  • 5 Stars
    312
  • 4 Stars
    96
  • 3 Stars
    25
  • 2 Stars
    16
  • 1 Stars
    15

Will stay again

By

July 25, 2017

club

Good quality as is expected for the holiday Inn brand

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Doubt I will ever stay again

By

July 24, 2017

It is not often that I travel for a vacation but we decided to go to Kings Island. We booked our room for two nights. The first evening clerk that we encountered was super sweet. I believe she had a sprained ankle ( I didn't get her name). I had worked all day and made the 2 hour trip right after work, we were tired. We got dinner, showered and headed to bed so we could get up in the morning to head out to Kings Island. Well around 12 a.m we were awoken to loud banging, hitting on the walls, and kids just being crazy. The room next to us had a room for of children without adult supervision. The down stairs clerk seemed clueless on what to do about the situation. It didn't stop until around 3 a.m. Getting a few hours of sleep and heading out to Kings Island, we were so tired. We couldn't even enjoy our day that we ended up leaving Kings Island early because of being so tired. We had already purchased our tickets for Kings Island prior to our visit and were only good for that day. So I honestly felt that we lost all of our money because of this trip with loud kids. I think that they need to train their staff what to do in situations like that. The hotel also needs to be on it to have someone constantly clean the trash out front. It was always overflowing and just looked like a trashy hotel. I am not high maintenance by any means, but if I am paying a huge amount to stay at a hotel, please clean up. The room was clean and comfy, but they need to paint the same color. There was also no access to premium channels as I kept getting "scrambled" when trying to view. If I come back to Ohio, I will try one of the other hotels around.

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Consistent and reliable

By

July 22, 2017

platinumelite

We like staying at Holiday Inn Express properties for business and short overnight stays because we know what to expect. Clean rooms, pleasant staff, and a decent breakfast selection before starting the day. Always a good value.

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Ohio

By

July 19, 2017

I was expecting a nice get away quiet night with my boyfriend before a wedding but the hotel was hot and uncomfortable. It seemed to be under construction on a few levels and didn't give a friendly vibe. Couldn't even enjoy a drink in our room because the vending machines were out of order but not announced.

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comfortable bed and very clean

By

July 19, 2017

club

This place was very clean and very quiet and had a very awesome breakfast. The staff was very friendly and helpful.

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Great Location

By

July 17, 2017

platinumelite

This hotel is very nice and in a great location.

The room was very comfortable, and we slept quite well even though it was storming outside.

Breakfast was the typical Holiday Inn Express fare, but it was kept well-stocked.

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床铺舒适,服务一流;性价比高

By

July 13, 2017

platinumelite

床铺舒适,服务一流;性价比高。可以值得推荐继续入住。很遗憾的是我虽然是IHG白金卡,但依旧不能随时预订其房间,因为它的入住率太高了!只好临时转换到其他宾馆,然后再搬回来Holliday Inn Express 住。

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Great hotel with modern facilities

By

July 12, 2017

platinumelite

I travel frequently throughout the US for business and please. The rooms were as good as every 5 Star luxury hotel I have stayed. I highly recommend this hotel.

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Family Vacation

By

July 10, 2017

The pool needed to be cleaned, there were wads of hair floating in the water and the water appeared very dirty. Not sure we would go back.

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Room Smelled Terrible

By

July 10, 2017

club

Hotel overall looked nice. Specific room assigned smelled terrible. Room was okay, but a little smelly. Bathroom looked horrible and smelled really really bad. Tub was stained in multiple places, caulking was missing and mold was visible in those places. Informed front desk of the terrible smell in the bathroom and was told it was likely construction related (hotel is being remodeled). There is absolutely no way that the smell in the bathroom was construction related.

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Great Stay

By

July 09, 2017

club

Stayed here the night before going to King's Island. Hotel and room was clean. Room was newly decorated with new beds that had very soft mattresses. Had a lot of places to eat nearby. Will definitely stay there next time in in the area. I highly recommend this location for business or pleasure.

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New rooms

By

July 07, 2017

Rooms were updated. There was construction going on in the halls but the rooms were nice.

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