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Rated 4.6 out of 5 by 204 reviewers.
Rated 4.0 out of 5.0 Nice hotel for the cost The Holiday Inn Express in Mason OH was a nice hotel for the cost. I was there on business and the room was comfortable and quiet. The breakfast was fine although I wish there would be more hot choices. June 1, 2015
Rated 5.0 out of 5.0 by Convenient Location For Destination Everything was ready and smooth for a late arrival and early departure June 1, 2015
Rated 5.0 out of 5.0 by good night sleep Good quiet and clean hotel. The food was good, staff was friendly, room was comfortable. June 1, 2015
Rated 5.0 out of 5.0 by Great Stay The facility is well run and every effort is made to accommodate guests. Would be happy to stay at the facility any time we are in the Mason area. May 31, 2015
Rated 5.0 out of 5.0 by Staff is helpful and so friendly. This hotel makes you feel at home. Everything was perfect. It's location was perfect for a volleyball tournament we were attending. We could walk to Carrabas and Graters as well. Even though there were a lot of young baseball players there that night our room was quiet. May 28, 2015
Rated 5.0 out of 5.0 by Expectations met! As we arrived and were greeted at the desk not only by Alex and Dylan but another who may have been the hotel manager. I knew the hotel staff were all about customer service. Recognized as a platinum member by Alex. Our room was on the fourth floor. Spotless I might add. Love that they give you two pillow choices and the beds super comfortable. The only negative were the towels. They may have seen their better days ( but not a deal breaker). We asked at the desk for something to do for a few hours and Dylan directed us to the Hofbrauhaus in Newport just across the river. Beer excellent of course and nice place to walk around by the river. Was very nice. Breakfast....because we visit HIE more often than not I think the breakfast choices are due for an update. We actually stop for coffee and maybe yogurt only. The staff attending the breakfast were very at attentive and smiling always. Wish more people would tip them as I am sure they don't make great wages and some really do a great job. So Alex did live up to his did the entire staff at this location. Kudos to the manager. May 25, 2015
  • 2015-06-02T11:42:50.065-05:00
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