 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Lack of Management
ByMinor1973
March 21, 2022
This hotel is seriously lacking in front end management. The pool is a free for all space filled with people renting rooms and letting in many other’s in off the street. The pool is only 4ft deep and it’s over run by teenagers and adults not caring who they trample. Behavior was brought to management’s attention and nothing was done. No adult supervision in the pool area. Literally saved a two year old girl from drowning. Manager had nothing to say about it.
Great Service
ByThe_Madganser
March 09, 2022
This was a sudden business trip for me, and they were excellent, from the phone call at airport for pick-up to checking out. The staff went above and beyond to ensure my trip and stay was great.
The only downside the whole stay was the hot water. The water was very warm, but never got to hot.
Stale cinnamon buns, stain on couch
ByDisappointed
December 17, 2021
This is the 2nd Holiday Inn Express during our recent trip that had stale Cinnamon buns and a stain on the couch.
Never going back!!
Byjake
December 13, 2021
Mold in the shower, maggots in the sink, hairs under the mattress, poor wifi reception... -_-
Bad guest experience
ByTyTy
November 26, 2021
As I have stated before I did not get the room that I was told that I would have got I was still charged the same price for a room that I was very dissatisfied with they had me at a pool View on the third floor and a non handicap accessible room in which I am disabled on top of that the kids yelling and screaming down the hallways at 4:35 in the morning was pretty annoying and was A disruption for my service animal I was then told that I was smoking in the room and I don't even smoke two managers or the front desk lady came to my room and accuse me of smoking in the room and I don't even smoke cigarettes or I was very dissatisfied with my staying on top of that even though I brought my issue to the manager it was disregarded
First business trip
ByKate27
November 21, 2021
The hotel was clean, staff friendly, and room comfortable. Would definitely recommend and will stay again!
A bit disappointed.
ByEllajen
November 16, 2021
Pool is small. Kiddie area was large but not really able to go in if others were in the pool. Hoops were down which we were excited about. and pool hours were only 9-9. Prices were high for rooms.
Very clean rooms
ByCG53
November 11, 2021
The only problem I had was a noisy refrigerator. I mentioned it to the manager upon checkout and she was very nice about it. The room was clean and the bed was very comfortable. I had a very nice experience.
Staff friendly
ByBear
November 06, 2021
The staff was nice, the pillows were good the breakfast was ok. Was disappointed the pool was shut down for maintenance
Park/Stay
ByMSCH
October 27, 2021
When arriving to hotel after my flight it was after midnight. Upon arriving at hotel rang buzzer to check in and was told they had no reservations tonight
I attempted to five information about my stay. And parking. Again told there were no reservations. And then no communication
Did they over book? Don’t offer any accommodations?
Very disappointed after 14 hours of traveling.
Updated, older hotel, good service
BySeven6
October 25, 2021
Older hotel but updated
Rooms needed more cleaning
Beds were nice but extremely noisy
Pool area needed alot of upkeep
Great airport shuttle service
Stop Over
ByGudawg57
October 18, 2021
Looks as if the hotel is brand new, well maintained. In a great location. Staff was excellent, took care of the customers.