 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Never again
By
August 11, 2022
I hope tat no one wants to use the exercise room. they will be very disappointed.
Clean, comfortable, spacious
ByJustjoan100
August 05, 2022
We really enjoyed this hotel, it was clean, nicely decorated, comfortable bed, centrally located near 80 and 46!
Hotel is in Great condition and location
ByTGeorge8571
August 04, 2022
The rooms were large and very clean. Also, the mattresses where comfy, more than usual (maybe they’re new?)… this hotel is in GREAT shape! Beautiful lobby and breakfast area. Location was great, right off interstate 80 and minutes away from so many food options (the mall is one exit away).
Out of the way
Bysdjohnson69
August 02, 2022
This location had an odor when I walked in. yes the staff was friendly, however it just had a mildew smell. And then that of chemicals that seemed to be trying to hide that smell. Our first room had a strong smell when we first walked in. Once I took my shoes off I could feel the wetness of the carpet. They moved us, but it was funny because it was the comment that came with the complaint of the wet floor. I was asked to hold on and then they said, well housekeeping is gone for the day. I said well OK, but this doesn't seem like a housekeeping situation. They said "well we can move you if you're not ok". LMAO Well, no I am certainly not ok. Other locations would have brought us up the new key card. I had to go down to the front desk and get the new card. They seriously acted like it was an inconvenience.
Great bed
ByTRFi
August 01, 2022
This hotel was very comfortable and ideally located for our stay. The only problem was the ice maker on our floor was broken.
Pillows are poor
ByWalt
July 23, 2022
Overall pretty good, very clean. Upgrade was denied even tho the rooms were unoccupied and was told they don’t do that. Front desk staff was friendly and helpful. Walking distance to places to eat . It is a nice hotel and I stay there very often so an upgrade now and then would not hurt. Thanks
Quiet and clean
ByJdance27
July 16, 2022
My family likes staying at this hotel with our kids since it's spacious, clean and most of all quiet
Superb staff and hotel
ByHappy to stay here
July 12, 2022
Excellent all round. Could not find fault with anything. The staff are all a credit to IHG
Not so good
ByL char
July 12, 2022
Pretty basic and can use updating in the bathrooms. We had an issue with a very loud dripping sound in the bathroom ceiling vent and couldn’t get help unfortunately - or communication
comfortable bed great location
Byrelle1128
July 11, 2022
Our stay at the hotel was good. It's a Great hotel at a Great location. Cracker
Barrel is in walking distance and Quick check is less than a 5 minutes drive. Beds were comfy, hotel room was clean, staff was of great assistance. I really loved and appreciated the Dove products in the bathroom.
Great Stay at Holiday Inn Express
ByCutie98_07461
July 05, 2022
We had a wonderful stay. Everything was neat and clean. Perfect location and close to family. We had a wonderful experience with a tasty breakfast every morning. Thank you so much for. Great 3 days!
Very clean room and friendly staff.
ByLennyFinley
July 04, 2022
The only issue was that the room's telephone cord was broken. This was addressed quickly by the staff.